BHABANEE SANKAR MOHANTY
Cuttack
Summary
Dynamic professional with extensive experience at Bharat Financial Inclusion Limited, excelling in performance monitoring and relationship management. Proven track record in enhancing service delivery and team productivity. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
14
14
years of professional experience
Work History
Senior Cluster Manager-Two-wheeler loan(Rural Mobility-Member Service)
Bharat Financial Inclusion Limited
Jajpur
04.2025 - Current
- Facilitated communication between branches and upper management effectively.
- Managed daily operations for multiple branches, ensuring consistent service delivery.
- Developed and maintained strong relationships with key stakeholders in the cluster.
- Provided guidance and support to staff on operational procedures, policies and processes.
- Implemented strategies to improve productivity, efficiency and quality of service delivery in the cluster.
- Monitored and evaluated performance of team members to ensure quality standards were met.
- Conducted regular meetings with staff to review progress, discuss challenges and identify areas for improvement.
Territory Sales Manager, New Two-wheeler loan
IDFC First Bank
Cuttack
02.2017 - 04.2025
- Executed sales strategies to increase market penetration in assigned territory.
- Collaborated with marketing teams to align promotional efforts with sales goals.
- Provided product training and support to team members .
- Resolved customer complaints promptly by providing accurate information about products or services.
Junior Relationship Executive
MUTHOOT FINANCE LTD
Bargarh
06.2014 - 02.2017
Accountant and Project coordinator
Janasadhana (NGO)
Bhubaneswar
05.2011 - 06.2014
Education
+3 Com - Hon's
Utkal University
01.2009
+2 Com -
C.H.S.E.
Odisha01.2006
High School Exams -
Board of Secondary Education
Odisha01.2004
Skills
- Tally 90 from CITY Computer at Bhubaneswar (Window, XP-2, M/S Office & Tally - 90)
- Performance monitoring
- Relationship management
- Team leadership
- Customer service and retention
Languages
- Oriya
- Hindi
- English
Disclaimer
I do hereby declare that all the statements given are true complete & correct to the best of my knowledge and belief.,
Place-Cuttack, Signature
Date-
BHABANEE SANKAR MOHANTY
Timeline
Senior Cluster Manager-Two-wheeler loan(Rural Mobility-Member Service)
Bharat Financial Inclusion Limited
04.2025 - Current
Territory Sales Manager, New Two-wheeler loan
IDFC First Bank
02.2017 - 04.2025
Junior Relationship Executive
MUTHOOT FINANCE LTD
06.2014 - 02.2017
Accountant and Project coordinator
Janasadhana (NGO)
05.2011 - 06.2014
+3 Com - Hon's
Utkal University
+2 Com -
C.H.S.E.
High School Exams -
Board of Secondary Education
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