BHAGAVATHI PRASAD RAJEURS

• Managed full project lifecycles for successful completion
• Program / Projects handled for European BFSI customer :

[ HSBC Software India ]

• Citrix upgrade across global locations of the BFSI customer.
• Proof of concept for replacement of one of the DEX ( Digital Experience Management ) tools with more robust and cost effective DEX solution.
• Program / Projects handled for Energy and Petrochemical customer :

[ Shell India Markets Private Limited ]

• Strengthened Eastern terminal by executing Next Generation Fortinet firewall (NGFW ) implementation. It was part of security hardening program.
• Successfully transitioned Middleware to Microsoft's Power platform using Power Automate and Logic Apps resulting in 1 million US dollars of annual cost savings. It was part of migration program which was strategic initiative for the organization.
• Program / Projects handled for European BFSI customer :

[ Royal Bank of Scotland ( RBS ) / Natwest Bank ]

• Led a successful data center migration program and projects under that :
• Successfully executed a data centre exit and user relocation project.
• Managed Data Center and office Consolidation project
• Executed Managed print services (MPS) migration project

• Migrated applications and infrastructure to a hybrid cloud environment (DEV, UAT, PROD) for bank client
• Led full project lifecycles, migrating infrastructure and applications from CMO to FMO

• Managed Global Directory Services, Messaging, and SharePoint for a leading client
• Owned high-priority incidents, led root cause analysis, and implemented improvements through PIRs
• Managed end-to-end IT infrastructure and operations, ensuring smooth BAU activities and managed service desk team
• Managed diverse service requests, led projects, and delivered regular client updates
• Onboarding / Offboarding of resources and performance review/appraisals

• Led diverse initiatives like branch server migrations, ensuring flawless project execution
• Managed physical server migration with OS & hardware upgrades
• Managed proposals and executed projects, ensuring alignment with needs and exceeding expectations

• Managed data center services, operations, and projects (consolidation, migration) and delivered a successful $2M technology refresh program
• Managed Wintel, Unix, Network, Storage, ECM, and Asset resources, optimizing allocation, effort, and budgets
• Proficiently handled escalations to ensure seamless project execution

• Directed and managed critical IT Infrastructure projects within multiple environments, including DEV, UAT, DR, and PROD, during a temporary assignment at ANZ IT Bangalore
• Successfully managed a high-value project worth 1.9 million Australian dollars, ensuring cost-effective delivery of IT infrastructure solutions
• Orchestrated seamless collaboration among diverse technology teams throughout various project phases to meet project objectives and deliverables

• Automated tasks, reduced incidents, implemented problem resolution, upskilled teams, and delivered EMEA projects (UK focus) on-time and on-budget
• Managed incident resolution, resource planning & deployment across EMEA/US, ensuring successful project delivery through effective communication
• Migrated 750 mailboxes across US and EMEA, ensuring seamless transition for a global team
• Developed plan, managed resources & risks, and tracked progress to ensure scope and on-time completion

• Managed BAU activities, served as IT R&D liaison, and reported to IT Director for seamless collaboration
• Led migrations (Symantec, Exchange, AD), data center consolidations & migrations, and implemented Nagios monitoring, improving operational efficiency

• Managed a diverse Windows server Infrastructure and Active Directory comprising over 1000 servers
• Provided onsite support for IT infrastructure at the client's location (KPMG, Watford, United Kingdom)

• Contributed significantly to an Australian project for nearly 2 years, overseeing approximately 1000 servers in various capacities
• Provided onsite support for IT infrastructure at the client's location (KPMG, Watford, United Kingdom)