IDs program software
BHAGIRATH GARUD
Front Office Executive
Shirdi
Summary
Dynamic professional with a proven record of delivering innovative solutions and driving continuous growth.
Overview
6
6
years of professional experience
1
1
Certification
3
3
Languages
Work History
Front office Executive
Renest Resort Shirdi
Shirdi
04.2023 - Current
- At Renest Resort Shirdi, I leverage my expertise in guest relations and administration to enhance customer experiences
- I coordinate front office activities, ensuring seamless operations and exceptional service quality, while managing reservations and addressing guest inquiries efficiently.
- Help to management team Upsell hotel revenue and reservation
- Make a team plan and schedule
- Make team meetings and activities
- Manage a front office staff and her duties
Front Office Supervisor
Royal Orchid Hotel Kalyani Nagar
Pune
05.2022 - 01.2023
- At Royal Orchid Hotel Kalyani Nagar, Pune, I excelled in advanced guest service roles, managing Guest inquiries and issues with professionalism
- Enhanced guest satisfaction through meticulous attention to detail and personalized service, driving improvements in service and operational efficiencies.
- Take a follow up every guest are enjoyed stay relaxed and Happy
- Supervised to team and give them training
Sr GSA
Hotel Templetree Shirdi
Shirdi
10.2020 - 04.2022
- At Hotel Templetree Shirdi, leveraged extensive knowledge in guest services management to enhance customer satisfaction and operational efficiency
- Implemented innovative service strategies that contributed to a notable increase in guest retention and positive reviews, underpinning the hotel's reputation in a competitive market.
GSA
Shirdi
11.2019 - 10.2020
- Check in check out
- Nigh Audit
- Guest services
- Suggested for OTA platforms Review
Internship/Training
Bikaner
07.2018 - 01.2019
- Doing Internship in All Mejor departments Housekeeping, F&B service and production and Front Office department learn about hotel operations ..
Education
Ssc - Secondary Education
Gm Vidyalay Khokar
Shrirampur04.2011
HSC - Higher Secondary
ACS College Ashoknagar Shrirampur
Shrirampur03.2013
Bachelor Of Computer Applications -
C D Jain College of Commerce Shrirampur
ShrirampurBCS Catering Science And Hospitality Management - Hotel Management
UEI Global College Pune
PuneSkills
Time managementProblem solvingCommunication
Guest service and satisfaction
Reservation
Software
Extranet reservations
Mailing and outlook
Timeline
Front office Executive
Renest Resort Shirdi
04.2023 - Current
Front Office Supervisor
Royal Orchid Hotel Kalyani Nagar
05.2022 - 01.2023
Best employee of the month
11-2021
Sr GSA
Hotel Templetree Shirdi
10.2020 - 04.2022
GSA
11.2019 - 10.2020
Internship/Training
07.2018 - 01.2019
Ssc - Secondary Education
Gm Vidyalay Khokar
HSC - Higher Secondary
ACS College Ashoknagar Shrirampur
Bachelor Of Computer Applications -
C D Jain College of Commerce Shrirampur
BCS Catering Science And Hospitality Management - Hotel Management
UEI Global College Pune