Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
BHAGIRATH GARUD

BHAGIRATH GARUD

Front Office Executive
Shirdi

Summary

Dynamic professional with a proven record of delivering innovative solutions and driving continuous growth.

Overview

6
6
years of professional experience
1
1
Certification
3
3
Languages

Work History

Front office Executive

Renest Resort Shirdi
Shirdi
04.2023 - Current
  • At Renest Resort Shirdi, I leverage my expertise in guest relations and administration to enhance customer experiences
  • I coordinate front office activities, ensuring seamless operations and exceptional service quality, while managing reservations and addressing guest inquiries efficiently.
  • Help to management team Upsell hotel revenue and reservation
  • Make a team plan and schedule
  • Make team meetings and activities
  • Manage a front office staff and her duties

Front Office Supervisor

Royal Orchid Hotel Kalyani Nagar
Pune
05.2022 - 01.2023
  • At Royal Orchid Hotel Kalyani Nagar, Pune, I excelled in advanced guest service roles, managing Guest inquiries and issues with professionalism
  • Enhanced guest satisfaction through meticulous attention to detail and personalized service, driving improvements in service and operational efficiencies.
  • Take a follow up every guest are enjoyed stay relaxed and Happy
  • Supervised to team and give them training

Sr GSA

Hotel Templetree Shirdi
Shirdi
10.2020 - 04.2022
  • At Hotel Templetree Shirdi, leveraged extensive knowledge in guest services management to enhance customer satisfaction and operational efficiency
  • Implemented innovative service strategies that contributed to a notable increase in guest retention and positive reviews, underpinning the hotel's reputation in a competitive market.

GSA

Shirdi
11.2019 - 10.2020
  • Check in check out
  • Nigh Audit
  • Guest services
  • Suggested for OTA platforms Review

Internship/Training

Bikaner
07.2018 - 01.2019
  • Doing Internship in All Mejor departments Housekeeping, F&B service and production and Front Office department learn about hotel operations ..

Education

Ssc - Secondary Education

Gm Vidyalay Khokar
Shrirampur
04.2011

HSC - Higher Secondary

ACS College Ashoknagar Shrirampur
Shrirampur
03.2013

Bachelor Of Computer Applications -

C D Jain College of Commerce Shrirampur
Shrirampur

BCS Catering Science And Hospitality Management - Hotel Management

UEI Global College Pune
Pune

Skills

Time managementProblem solvingCommunication

Guest service and satisfaction

Reservation

Software

IDs program software

Extranet reservations

Mailing and outlook

Timeline

Front office Executive

Renest Resort Shirdi
04.2023 - Current

Front Office Supervisor

Royal Orchid Hotel Kalyani Nagar
05.2022 - 01.2023

Best employee of the month

11-2021

Sr GSA

Hotel Templetree Shirdi
10.2020 - 04.2022

GSA

11.2019 - 10.2020

Internship/Training

07.2018 - 01.2019

Ssc - Secondary Education

Gm Vidyalay Khokar

HSC - Higher Secondary

ACS College Ashoknagar Shrirampur

Bachelor Of Computer Applications -

C D Jain College of Commerce Shrirampur

BCS Catering Science And Hospitality Management - Hotel Management

UEI Global College Pune
BHAGIRATH GARUDFront Office Executive