Cooking
VISHAL SHARMA
Hotelier
SOHNA
Summary
- To utilize my professional capabilities in Food and Beverage department by working as Food and Beverage Associate in prestigious five-star property. I want to contribute to my organization by being a key team member of the core team.
- Effective and communicative Food & Beverage Associate with 3 years of professional experience in a dynamic environment. To ensure seamless daily operations and offer experience exceeding guest expectations.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Front office Executive
The Royal Imperio
Surajkund Faridabad
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Generated revenue by upselling room upgrades, amenities, and services when applicable to guests'' needs.
- Maximized sound operations and continually reviewed administrative functions for potential process improvements.
- Scheduled meetings, coordinated with invitees and organized logistics, technology and refreshments for executive management and customers.
Food & Beverage Service Associate
Principale the Nino Restaurant
Kuwait
12.2019 - 11.2022
- Conducted comprehensive market research to identify emerging trends and opportunities for growth within the industry.
- Analyzed customer data to identify trends and anticipate customer needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Food & Beverage Associate
The Westin Resort Sohna & Spa
Sohna
05.2018 - 05.2020
- Monitored dining room inventory and replenished as necessary.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Monitored food and beverage supplies, assisting with restocking when needed.
Food&Beverage Associate
Qatar Airways (QDF)
09.2022 - 02.2023
- Oversaw the restocking of supplies throughout shifts, preventing shortages during busy periods.
- Assisted customers with carry-out service.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Participated in staff training sessions to stay current on industry trends and enhance job skills.
Education
Bachelor Of Hotel Management - Hotel Management
Delhi Paramedical Management Institute
Delhi 07.2014 - 09.2017
Skills
TEAM WORKTECHNICAL SKILLSTIME MANAGEMENT
Relationship Building
Mail handling
Reception duties
Customer Service
Time Management
Team building
Certification
Certification in Hospitality Management.
Attributes
- An enthusiastic person who can work hard with a smiling face.
- Adaptable according to situation; with my friendly behavior; I can win the hearts of my Co-workers and guests.
- Flexible in any kind of environment.
- I always performed in accordance with the established hotel standards and values.
- Assisted the Internship trainees to forecasts and reports as well in the development, Implementation, and monitoring of the costing.
- To collect the payments from the guest and to settle the bill in the system accordingly.
- To maintain the restaurant setup and seating arrangement according to number of occupancies.
- To check and maintains the dining temperature according to season and weather.
- To ensure the backup plans which we need for the dining operation.
- And also used to take the guest feedback in the dining.
- Sometimes I used to take the reservations when restaurant operations are busy.
Personal Information
- Father's Name: Late Mr. Joginder
- Date of Birth: 11/06/96
Professional Educational Qualifications
- Completed my three-year bachelor degree course from Delhi paramedical and management institute passed in the year 2017.
- Successfully completed my senior secondary with Medical Science stream from H.B.S.E in 2014.
- Completed my matriculation with general subjects from H.B.S.E in 2012.
Extracurricular Activities
I participated in Valley ball Competition in tournaments. I participated in many extracurricular activities like Theme decoration, science exhibitions. I also selected as a volunteer in ISL super league in Jawaharlal Nehru Stadium, Delhi. I also participated in theatre in FICCI auditorium Delhi. There was a show based on 26/11/2008 attacked in Mumbai, and I played a role of (Karambir Singh Kang) General Manager of Taj Mahal Palace.
Industrial Exposer
I was privileged to undertake my industrial training at CROWNE PLAZA, ROHINI. DELHI
Disclaimer
I hereby, conform that the above-mentioned information is true and Bonafide to the best of my knowledge.
Interests
Singing
Drawing
Timeline
Food&Beverage Associate
Qatar Airways (QDF)
09.2022 - 02.2023
Food & Beverage Service Associate
Principale the Nino Restaurant
12.2019 - 11.2022
Food & Beverage Associate
The Westin Resort Sohna & Spa
05.2018 - 05.2020
Bachelor Of Hotel Management - Hotel Management
Delhi Paramedical Management Institute
07.2014 - 09.2017
Front office Executive
The Royal Imperio