Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bhanu Govil

Delhi

Summary

Dynamic Travel Sales Consultant with a proven track record,excelling in upselling and customer retention. Skilled in GDS systems and internal audits, I leverage strong problem-solving abilities and effective communication to enhance client satisfaction and drive sales success. Recognized for achieving high productivity and supporting team goals.

Overview

5
5
years of professional experience

Work History

Travel Sales Consultant

TKJV TRAVELS PVT LTD
12.2024 - Current
  • Achieved sales targets through effective upselling of airline services and add-ons.
  • Resolved customer issues and complaints, with a focus on satisfaction and retention.
  • Assisted customers with fare quotes, schedules, seat selection, and special requests.

GDS Expert

Intero Solution Pvt. Ltd
08.2023 - 09.2024
  • Finding the best fare of existing availability
  • Helping Sales Team to convert maximum leads

Ticketing and Audit

Affixious Consultant Pvt. Ltd.
11.2022 - 08.2023
  • Generating tickets as per customer's need.
  • Handling the cases of issuance and re-issuance from database.
  • Solving cases on the basis of audit.

Ticketing Executive (Backend)

Energizer IT Service Pvt. Ltd.
11.2021 - 11.2022
  • Generating tickets as per customer's need.
  • Handling the cases of issuance and re-issuance from database.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Awarded with the batch for highest productivity among the teams quarterly.

Operations Coordinator

Roaden Assistance India Pvt Ltd.
11.2020 - 11.2021
  • Providing roadside assistance to insured persons 24/7.
  • Implemented troubleshooting, root cause analysis, and issue resolution.

Education

Bachelor of Commerce - Public Speaking

DU SOL
12.2023

Skills

  • GDS (Amadeus, Galileo, Sabre)
  • Internal audit
  • Problem solving
  • Multitasking
  • Sales
  • Leadership
  • communication

Timeline

Travel Sales Consultant

TKJV TRAVELS PVT LTD
12.2024 - Current

GDS Expert

Intero Solution Pvt. Ltd
08.2023 - 09.2024

Ticketing and Audit

Affixious Consultant Pvt. Ltd.
11.2022 - 08.2023

Ticketing Executive (Backend)

Energizer IT Service Pvt. Ltd.
11.2021 - 11.2022

Operations Coordinator

Roaden Assistance India Pvt Ltd.
11.2020 - 11.2021

Bachelor of Commerce - Public Speaking

DU SOL
Bhanu Govil