BHANU PRATAP
Gurgaon
Summary
Dynamic Sr. Sales Manager with a proven sales track record at Equence Technologies, adept at upselling and consultative selling. Expert in strategic account development and relationship management, achieving a remarkable revenue increase of 60%. Strong communicator with in-depth knowledge of cloud and communication sales, driving client success through tailored solutions.
Overview
13
13
years of professional experience
Work History
Sr. Sales Manager
Equence Technologies Pvt. Ltd.
03.2025 - 09.2025
- Drove sales for SaaS and CpaaS solutions such as A2P and P2P SMS/MMS, WhatsApp, RCS, Email, IVR, Chatbot, Voicebot, and Campaign Manager to clients in India and globally.
- Facilitated daily client meetings, both in person and virtually, to drive sales closures.
- Executed data research and mining to connect with relevant C-Level executives and decision makers, clarifying how our solutions support their specific goals.
- Increased efficiency of the organization by upselling and cross-selling to existing accounts.
- Upsold and cross-sold to existing accounts, enhancing revenue from current client relationships.
- Collaborated with internal stakeholders to ensure the completion of the full sales cycle within the established turnaround time.
- Delivered after-sales support to partners, ensuring a hassle-free business flow.
- Provided after-sales support to partners, maintaining seamless business operations.
Acquisition Manager, Sales
Vertel Digital
11.2023 - 01.2025
- Engaged with company decision makers to assess needs and propose tailored communication equipment solutions.
- Utilized various tools and sources to engage decision makers within the company.
- Conducted data research and mining to identify and target key Indian customers.
- Sold two-way radio communication equipment across India.
- Upsold and cross-sold products to improve client organization efficiency.
- Provided after-sales services to partners to ensure seamless business flow.
- Prepared proforma invoices based on orders received from partners.
- Collected feedback on products and provided corresponding technical assistance.
- Coordinated with internal stakeholders to streamline the sales cycle and enhance completion efficiency.
Acquisition Manager
Orange Business Services
01.2022 - 06.2023
- Managed Indian and global corporate accounts for cloud security and secure communication infrastructure, enhancing client business operations.
- Focused on selling messaging solutions (A2P & P2P), SaaS, IaaS, IP transit, cloud security, and cybersecurity solutions to Indian and international enterprise customers.
- Developed strategic sales plans and business proposals while coordinating events and trade shows with marketing team to drive engagement.
- Performed data mining and R&D using different tools to connect with decision makers and influencers in the organization.
- Developed strategic sales plan, Business proposals and coordinated events and trade shows with our marketing team.
- Responsible to do Data mining and R&D on different tools to reach out to decision makers and influencers of the organization.
- Assigned leads to Account Managers in order to streamline follow-up processes.
- Categorized leads into hot, warm, or cold statuses to prioritize follow-up efforts.
Partner Account Manager - Enterprise Sales
Tata Teleservices Ltd.
Noida
07.2019 - 12.2021
- Responsible for sales of Enterprise products (PRI,ILL,MPLS,SIP Trunk, SD-WAN, IaaS, Cloud security, etc)
- Executed sales strategies for enterprise products, such as PRI, ILL, MPLS, SIP trunk, SD-WAN, IaaS, and cloud security.
- Trained and supported new partner recruits to effectively sell company's products and services.
- Developed and implemented channel partner programs, such as training, marketing, and incentives.
- Measured and reported channel partner performance using sales and revenue metrics.
- Negotiated contracts with new partners to ensure they comply with company standards.
- Measured and reported on performance of channel partners, using metrics such as sales and revenue.
- Enhanced account longevity through individualized customer service and relationship development.
- Increased longevity of accounts by providing individualized customer service and developing relationships with account.
Premium Relationship Manager
Reliance Jio Infocomm
Delhi
01.2017 - 12.2018
- Ensured satisfaction of corporate and HNI clients through personalized service and support.
- Managed Jio postpaid/prepaid mobility sales, Jio-Fi devices, Jio mobile phones, internet leased lines, and MPLS.
- Executed over 60 calls and facilitated 5 to 8 client meetings each day.
- Built and maintained relationships with new and existing clients while providing high level of customer service.
- Acquired over 100 new clients through references, tele-calls, cold calls, and corporate visits.
- Built and maintained strong relationships with new and existing clients, delivering high levels of customer service.
- Engaged in industry events and trade shows for product and service promotion.
- Participated in industry events and trade shows to promote products and services.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Customer Relationship Officer
Airtel
Delhi
09.2013 - 01.2017
- Managed B2B and B2C clients, delivering Fixed-line, Broadband, Mobility (postpaid & prepaid), and Data Card offerings, enhancing client satisfaction.
- Acquired more than 300 new businesses through cold callings and corporate visits and developing relationships with existing clients.
- Resolved escalations and post-sale service issues promptly, prioritizing customer delight and retention.
- Ensured regular client meetings to keep business funnel updated and intact.
- Conducted regular client meetings, maintaining an updated and intact business funnel.
Senior Relationship Manager
ICICI Securities
Mumbai
09.2012 - 09.2013
- Acquired new customers and developed relationships with existing clients to enhance client portfolio.
- Motivated clients who stopped investing through regular follow-ups, reinforcing value of their investments.
- Managed to make over 100 calls and 3-5 client meetings per day to acquire new customers on a daily basis and to increase the current funnel's strength.
- Assisted clients in creating tailored investment strategies to enhance their financial portfolios.
- Guided customers through various investment options, ensuring they understood the benefits and risks involved.
- Ensuring customer delight with every interaction by providing end to end solution and personalized experience.
Education
MBA - Marketing
MIT
Pune06-2012
BBM - Business Management
A.N. College
Patna09-2009
Associate of Science - Science Education
S.G.D.P Inter College
Patna05-2005
High School Diploma -
Saraswati Vidya Mandir High School
Patna04-2003
Skills
- Enterprise Sales
- Cloud solutions sales
- Consultative selling
- Account development
- Partner account management
- Technical sales
- CRM Software Knowledge
- Customer relationship management
- Sales achievements
- Persuasive negotiator
- Relationship selling
- Strong Communicator
- Positive outlook
Timeline
Sr. Sales Manager
Equence Technologies Pvt. Ltd.
03.2025 - 09.2025
Acquisition Manager, Sales
Vertel Digital
11.2023 - 01.2025
Acquisition Manager
Orange Business Services
01.2022 - 06.2023
Partner Account Manager - Enterprise Sales
Tata Teleservices Ltd.
07.2019 - 12.2021
Premium Relationship Manager
Reliance Jio Infocomm
01.2017 - 12.2018
Customer Relationship Officer
Airtel
09.2013 - 01.2017
Senior Relationship Manager
ICICI Securities
09.2012 - 09.2013
MBA - Marketing
MIT
BBM - Business Management
A.N. College
Associate of Science - Science Education
S.G.D.P Inter College
High School Diploma -
Saraswati Vidya Mandir High School