Bharath Raj Kumar
Hyderabad
Summary
Efficient in providing background technical support for end-users. Known for actively listening to user concerns, effective troubleshooting and resolving issues quickly. Committed to exceeding customer expectations to maintain high levels of satisfaction.
Overview
6
6
years of professional experience
Work History
Tax Consultant
Deloitte & Touche Pvt Ltd.
Hyderabad
05.2012 - 04.2014
- Created accounts of clients(companies and Individual employees) on our platforms for performing Tax related services.
- Sending reminders about impending tax dues.
- Replying to client queries about their taxes.
Support Analyst
Othain Software Services Pvt Ltd.
Hyderabad
09.2017 - 05.2018
- Analyzed data from multiple sources to identify trends or patterns that could indicate potential problems.
- Resolved technical issues identifying solutions and providing support for finance related issues by phone, email and desktop sharing.
Education
1st To 10th Standard -
Sacred Heart High School
Secunderabad03-2006
Intermediate - Civics Economics Commerce(C.E.C)
Little Flower Junior College
Secunderabad03-2008
Bachelor OF Commerce(B.Com) - Commerce
Bhavans Vivekananda College
Hyderabad03-2011
Skills
- User Account Management
- Remote Support
- System Administration
- Application Support
- MS Excel Skills
- Good Communication Skills
- High Accuracy
- Reliability
- Team Collaboration
- Adaptability
Affiliations
- I like playing Guitar and listening to music
Timeline
Support Analyst
Othain Software Services Pvt Ltd.
09.2017 - 05.2018
Tax Consultant
Deloitte & Touche Pvt Ltd.
05.2012 - 04.2014
1st To 10th Standard -
Sacred Heart High School
Intermediate - Civics Economics Commerce(C.E.C)
Little Flower Junior College
Bachelor OF Commerce(B.Com) - Commerce
Bhavans Vivekananda College
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