Bharathkumar R
Chennai
Summary
Experienced Senior Associate with analytical and flexible approach to solving problems. Decisive leader driven to optimize processes and streamline operations for team efficiency.
Overview
9
9
years of professional experience
Work History
Senior Associate
Cognizant Technology Solutions
Chennai
10.2014 - Current
- Application and Production support for Canada based banking customer Capital Markets – Derivatives & Back office.
- Responsible for delivery of the day-to-day application/infrastructure services.
- Accountable for supportability and transition activities of enhancement and project solutions.
- Analyzing and understanding business functional and non-functional requirements for supportability.
- Frequent deployments on production servers using CI/CD methodology
- Troubleshooting application/services errors. Configuring alerts for monitoring logs by using Active Console Genos (ITRS).
- Active participant in Disaster recovery testing
- Adhering to ITIL Frameworks best principles and practices on Incident, Problem,Change and Knowledge management, RCA Analysis.
- SME in handling multiple applications and its interconnections to resolve production issues.
Education
B.Tech - Electronics And Communications Engineering
Kalasalingam University
Tamil Nadu04-2014
Skills
- ITIL certified
- Capital market analysis
- Back office operations
- Derivatives trading
- Trade regulations
- Interest rate derivatives
- Risk management
- Red hat Linux
- SQL
- BMC control-m
- Tidal enterprise scheduler
- JIRA
- Confluence
- RLM
- Service now
- HP service manager
Languages
Tamil
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
References
References available upon request.
Timeline
Senior Associate
Cognizant Technology Solutions
10.2014 - Current
B.Tech - Electronics And Communications Engineering
Kalasalingam University
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