Certified Scrum Master with 8.7 years of experience, with expertise in Scrum and Agile methodologies. I am passionate about leading cross-functional teams and stakeholders to achieve project objectives, while maintaining a focus on continuous improvement and delivery excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Scrum Master
Genpact India Pvt Ltd.,
Hyderabad
07.2019 - 12.2024
Supported software engineering teams through Scrum, Agile methodologies, to deliver software products effectively and efficiently.
Maintained an in-depth understanding of operational risks, and coached teams on compliance to minimize those risks.
Utilized team feedback and metrics appropriately to identify areas of opportunity and improvement.
Coached teams to improve collaboration and organization, ensuring effective communication, conflict resolution, and accountability.
Identified impediments and worked with teams to implement effective solutions that eliminated roadblocks, and ensured smooth delivery of software products.
Communicated effectively with leaders across the organization, providing timely updates on delivery, risks, and opportunities for improvement.
Conduct requirements analysis, including gathering, documenting, and analyzing business and user requirements.
Work with the Product Owner to prioritize and manage the product backlog.
Facilitate Agile ceremonies, including Sprint Planning, Daily Stand-up, Sprint Review, and Sprint Retrospective meetings.
Collaborate with stakeholders across the organization to ensure that requirements are understood, prioritized, and delivered in a timely manner.
Manage project timelines, ensuring that the team is delivering value to stakeholders on a regular cadence.
Remove obstacles that are blocking the team from delivering value, including working with stakeholders to resolve issues.
Manual Tester + Scrum Master
Sutherland Global Services Pvt Ltd.
Hyderabad
09.2016 - 03.2021
Hands-on experience in manual testing, various testing techniques like functional testing, integration testing, system testing, regression testing, user acceptance testing (UAT), black box testing, white box testing, and basic SQL.
Well-acquainted with the Software Development Life Cycle (SDLC) and the Software Testing Life Cycle (STLC).
Working experience in the Agile Testing process.
Working on finding and writing test cases in the business document.
Supported software engineering teams through Scrum Agile methodologies to deliver software products effectively and efficiently.
Maintained an in-depth understanding of operational risks and coached teams on compliance to minimize those risks.
Utilized team feedback and metrics appropriately to identify areas of opportunity and improvement.
Coached teams to improve collaboration and organization, ensuring effective communication, conflict resolution, and accountability.
Identified impediments and worked with teams to implement effective solutions that eliminated roadblocks, and ensured smooth delivery of software products.
Customer Service Associate as QC Analyst
Serco Pvt Ltd.,
Hyderabad
01.2014 - 07.2015
Involved in understanding customer queries and resolving issues over the calls in their loans and banking transactions application.
Education
MBA -
Osmania University
Hyderabad
01-2017
Skills
Jira
Manual Testing
Scaled Agile Framework
Release Train Management
Product Backlog Grooming
Waterfall-to-Agile Migration
Risk management
Management Skills
Coaching
Stakeholder communication
Leadership Skills
Presentation Giving
Motivational Speaking
Software testing
Agile methodologies
Requirements analysis
Accomplishments
Recipient of R&R’s in Genpact.
Recipient of the UDAAN Award for the QTR FY 16 in Sutherland.