SHADAB SHAIKH
Scrum Master
Thane,MH
Summary
Scrum Master with 11.5+ years of experience across multiple domains, including 5 years in leading Agile teams. Skilled in guiding Agile transformation, coaching teams, and driving continuous improvement. Strong in servant leadership, stakeholder management, and building collaboration to deliver high-quality results. Recognized for creating high-performing teams, improving transparency, and successfully delivering complex projects in fast-paced environments.
Overview
13
13
years of professional experience
5
5
Certifications
Work History
Scrum Master
Accenture Solutions Pvt Ltd
09.2021 - Current
- Serve as the Lead Scrum Master, guiding three Scrum teams under the Shop domain.
- Remove obstacles to ensure smooth development progress, and timely delivery.
- Maintain and prioritize product backlogs with Product Owners, aligning items to business value and goals.
- Facilitate all Scrum events, including sprint planning, backlog grooming, daily scrums, sprint reviews, and retrospectives.
- Coach cross-functional teams on Agile principles, driving continuous improvement, and higher delivery success.
- Lead retrospectives that result in a 15% increase in sprint accuracy and 25% fewer bottlenecks within 8 months.
Associate Project Manager
Lionbridge Technologies
10.2019 - 08.2021
- Managed client requests, leading to a 10% increase in repeat business, and coordinated with 50+ language vendors to expand our service capabilities.
- Monitored progress of projects through regular status updates, identifying potential issues and taking corrective actions when necessary.
- Served as the primary point of contact for clients during the entire course of assigned projects, addressing concerns and providing updates on progress.
Spatial Data Specialist
Here Technologies
03.2015 - 04.2019
- Supervised a team of 10 to 15 members, assigning tasks and setting milestones to monitor progress and ensure goals were met.
- Led and documented project meetings, distributing meeting minutes and action items to team members.
- Collaborated with cross-functional teams to identify and address spatial data needs, improving overall project outcomes.
Technical Support Executive
IBM India Pvt Ltd
10.2012 - 06.2014
- Delivered exceptional technical assistance through both phone and email channels while maintaining professionalism at all times.
- Troubleshooting and Issue Resolution: Guiding customers through troubleshooting steps to resolve problems with any application.
- De-escalate and resolve customer complaints in a professional and empathetic manner to ensure customer satisfaction.
Education
B.Sc - Information Technology
04.2001 -
Skills
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Certification
Professional Scrum Master II (Advanced-PSM)
Awards
Golden Impulse award in Here Technologies, Map creator award for delivering defect free map, Over achiever award in Lionbridge Technologies
Timeline
Scrum Master
Accenture Solutions Pvt Ltd
09.2021 - Current
Associate Project Manager
Lionbridge Technologies
10.2019 - 08.2021
Spatial Data Specialist
Here Technologies
03.2015 - 04.2019
Technical Support Executive
IBM India Pvt Ltd
10.2012 - 06.2014
B.Sc - Information Technology
04.2001 -
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