BHARGAV JANI
Sihor
Summary
Results-driven professional with a strong background in sales techniques and effective communication. Skilled in problem-solving and time management, contributing to improved client relationships and satisfaction in the financial services sector.
Overview
9
9
years of professional experience
Work History
SENIOR RELATIONSHIP OFFICER
AXIS BANK
SIHOR
10.2025 - Current
- Assisted customers in understanding credit card features and benefits.
- Processed credit card applications efficiently and accurately.
- Educated clients on responsible credit card usage and payment options.
- Conducted follow-ups with customers to ensure satisfaction with services provided.
- Utilized CRM systems to track customer interactions and sales activities.
- Open a Savings Premium Account as a cross-sell.
- Sale General Insurance as a cross sell.
Badminton Coach
THE SPORTS GURUKUL & SPORTS AUTHORITY OF GUJARAT
RAJKOT
06.2017 - 02.2020
- Designed training programs to enhance players' skills and techniques.
- Conducted individual and group training sessions for various skill levels.
- Analyzed player performance to provide targeted feedback and improvement plans.
- Retail Trading of Sports Equipment and Accessories.
Education
Bachelor of Arts - Sociology & Psychology
MAHARAJA KRISHNAKUMARSINHJI BHAVANAGAR UNIVERSITY
BHAVANAGAR10-2022
High School Diploma -
SIR BHAVSINHJI POLYTECHNIC INSTITUTE
BHAVNAGAR05-2016
SSC - SSC
GYANBHARTI SCHOOL
SIHOR03-2013
Master of Arts - Sociology
MAHARAJA KRISHNAKUMARSINHJI BHAVNAGAR UNIVERSITY
BHAVNAGARSkills
- Customer relationship management
- Credit card processing
- Sales techniques
- CRM utilization
- Cross-selling strategies
- Customer education
- Team coordination
- Financial product knowledge
- Client satisfaction tracking
- Effective communication
- Problem solving
- Time management
Languages
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Gujarati
Native
Native
Accomplishments
Open 4 Savings Liberty Accounts and 1 Savings Burgundy Account in 2 months.
Timeline
SENIOR RELATIONSHIP OFFICER
AXIS BANK
10.2025 - Current
Badminton Coach
THE SPORTS GURUKUL & SPORTS AUTHORITY OF GUJARAT
06.2017 - 02.2020
Bachelor of Arts - Sociology & Psychology
MAHARAJA KRISHNAKUMARSINHJI BHAVANAGAR UNIVERSITY
High School Diploma -
SIR BHAVSINHJI POLYTECHNIC INSTITUTE
SSC - SSC
GYANBHARTI SCHOOL
Master of Arts - Sociology
MAHARAJA KRISHNAKUMARSINHJI BHAVNAGAR UNIVERSITY