Bhargav Tej Reddy A
Bengaluru
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Experienced Sales Engineer with 7 + years of success in BFSI, E-Commerce, Retail, IT industry with focus in pre-sale engineering and solution designing. Possess deep technical acumen along with excellent communication and negotiation skills to close deals and drive sales achievements. Known to support customers as technical advocate throughout entire sales process.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Senior Presales Consultant
Rakuten India
06.2022 - Current
- Collaborated closely with sales teams and key business partners to identify and address customer technology needs, offering solutions with APM Observability, Data Observability, and Cognitive AI Tools.
- Played pivotal role in developing and proposing solutions tailored to customer environments, focusing on benefits of SixthSense's products in enhancing IT operations, data management, and AI-powered analysis.
- Led technical discussions and value pitches, especially around SixthSense's full-stack observability and data monitoring capabilities, to both technical and C-level audiences. Managed over 10 customer calls in the sales cycle per day.
- Acted as subject matter expert, maintaining in-depth knowledge of Rakuten SixthSense products and their applications in solving business and technical problems.
- Conducted client presentations and concept selling, particularly in areas of APM, data observability, and AI, tailoring demonstrations to specific needs and industry contexts of clients.
- Provided continuous support throughout sales cycle, aiding in RFP responses, solution architecting, and strategic guidance to sales teams, ensuring alignment of product capabilities with client requirements.
- Ensured successful transition from sales to service by effectively transferring critical customer data and insights to service personnel, promoting seamless customer experience.
- Engaged in rigorous industry and competitor research to stay ahead of market trends and identify potential new markets or client opportunities, based on comprehensive knowledge of SixthSense products and user behavior.
- Demonstrated exceptional soft skills including effective communication, coordination, negotiation, and ability to ask right questions, thereby fostering productive interactions with potential customers.
- Worked on technologies like Application Performance Monitoring, Data Pipeline Monitoring, AI Monitoring, Kubernetes, Kafka, Cloud (AWS, GCP)
Sale Engineer
Kaseya
06.2021 - 06.2022
- Demonstrated company software products during marketing events and conducted training sessions to more than fifteen business partners
- Collaborating with prospective customers to understand their workflow and using this knowledge to build successful IToM, EAM, ITSM & BSM solutions
- Directed cross-functional team in resolving ERP, EAM and ESM function issues encountered by clients, resulting in exceptional customer satisfaction
- Developed proof of concept software solutions and presented to clients
- Managing product evaluations and developing adoption plans that assist customers in adopting product
- Provide effective link between Sales Development, and Product Marketing
- Worked on other partner solutions - Infra Security, G-mail and Outlook Backup, Data Backup and DR solutions.
Pre-Sale Solutions Consultant
Technodreams
07.2017 - 06.2021
- Demonstrated company software products during
marketing events and conducted training sessions to
more than fifteen business partners - Collaborating with prospective customers to
understand their workflow and using this knowledge
to build successful ERP, ITAM, EAM, ITSM, ESM &
BSM solutions - Directed a cross-functional team in resolving ERP, EAM and ESM function issues encountered by
clients, resulting in exceptional customer
satisfaction - Develop work breakdown structures, product
licensing and bill of material (BOM) for proposed
solutions - Developed proof of concept software solutions and
presented to clients - Creation of RFP document for prospective
customers - Managing product evaluations and developing
adoption plans that assist customers in adopting the
product - Provide an effective link between Sales, Development, and Product Marketing SapphireIMS is the product suite of Tecknodreams, a software product company headquartered in Bangalore
- Worked on technologies like APIs, Webhook, Java, SQL Integrations, CMDB etc.
Education
Bachelor of Engineering - Mechanical
VTU
Bengaluru 09.2012 - 07.2016
Skills
Good analytical, oral, and written Communication skills
Good marketing and product demonstration skills
Ability to adapt to any situation
Knack for Business problem solving and Troubleshooting
Ability to work in teams or to work Independently
Technical consulting
APIs
Webhook
MySQL
Java
Https
CSS
CoreJava
Accomplishments
- Successfully launched Rakuten SixthSense Data Observability and CogAI products in North America.
- Awarded “Best Sales Engineer Q3” in Kayesa India 2022.
Timeline
Senior Presales Consultant
Rakuten India
06.2022 - Current
Sale Engineer
Kaseya
06.2021 - 06.2022
Pre-Sale Solutions Consultant
Technodreams
07.2017 - 06.2021
Bachelor of Engineering - Mechanical
VTU
09.2012 - 07.2016