Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
BHASKAR J. MOSHAHARY

BHASKAR J. MOSHAHARY

Customer Service Executive
Noida

Summary

Dedicated and resourceful customer support with extensive experience in handling customer queries, mentoring new hires, and guiding them through processes. My adept multitasking and empathetic approach streamlined support processes, fostering increased loyalty. Skilled in both customer service and mentoring, I thrive in high-stress situations, always prioritizing customer needs.

Overview

1
1
year of professional experience
1
1
Certification
4
4
Languages

Work History

Customer Support Executive

IEnergizer
08.2023 - Current
  • Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
  • Listened to customers' questions and concerns to provide answers or responses.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Managed high-stress situations effectively while maintaining a calm demeanor and providing empathetic support to customers facing challenges or frustration.
  • Streamlined support processes for faster resolution times and increased customer loyalty.
  • Provided personalized support to customers by understanding their unique needs and preferences.

Education

Bachelor of Arts - History

ICON COMMERCE COLLEGE,GUWAHATI,ASSAM
ASSAM
04.2001 -

High School Diploma -

K.B.R Jr COLLEGE,ORANG
ASSAM
04.2001 -

Skills

Customer inquiry management (CIM)

Certification

WORKPLACE PROFESSSIONALISM

Interests

Gaming

Playing outdoor games

Travelling

Timeline

WORKPLACE PROFESSSIONALISM

10-2023

Customer Support Executive

IEnergizer
08.2023 - Current

Bachelor of Arts - History

ICON COMMERCE COLLEGE,GUWAHATI,ASSAM
04.2001 -

High School Diploma -

K.B.R Jr COLLEGE,ORANG
04.2001 -

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BHASKAR J. MOSHAHARYCustomer Service Executive