BHAVANARISHI P RAO GUDAY

Administering Windows Server environments (2012/2016/2019) including installation, configuration, patching, and troubleshooting.

Managing VMware vSphere & ESXi infrastructure: VM provisioning, snapshot management, and resource optimization.

Handling Active Directory (AD): user & group creation, Group Policy (GPO) management, security group assignments, and domain join activities.

Administering Office 365 (O365): user creation, mailbox management, license assignment, distribution groups, shared mailboxes, and message trace troubleshooting.

Monitoring and maintaining server health & alerts using tools like CheckMK; escalating and resolving incidents via ServiceNow.

Providing VDI administration using DaaS tools, managing machine catalogs, and ensuring smooth user connectivity through thin clients.

Implementing access management for shared drives, FTP, and NAS storage as per business requirements.

• Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
• Provisioned new software and hardware for use, following established security policies.
• Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
• Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.