Bhavani Komirelly

Coordinated end-to-end execution of multiple Amazon Pay Rewards programs, including Cashback Carnival and Rewards Gold.

• Facilitated collaboration between teams for inputs on promotional launches and funding initiatives.
• Managed data extraction and sorting for monthly cashback campaigns using SQL Workbench and Excel.
• Oversaw promotion setup for cashback/coupon initiatives across various Amazon IN Marketplace categories.
• Ensured timely approvals for all rewards promotions and coupon setups through effective stakeholder engagement.
• Verified monthly expenditures and constructed offers for cashback campaigns funded by APAY.
• Guided category teams on intake submissions for offer setups, enhancing clarity in processes.
• Collaborated with approval teams to ensure timely launch of all created promotions.

• Owned end-to-end process for Gift Card sales, managing purchase orders for internal and external customers.
• Collaborated with multiple teams to secure funding for Gift Cards by obtaining necessary purchase orders.
• Oversaw management of CPGNs, ensuring adequate balance for promotional campaigns and granting funding approvals.
• Conducted comprehensive reconciliation of all teams that initiated purchase orders for Gift Card funding.
• Performed thorough checks and granted final approvals for all rewards cashback promotions prior to launch.

• Processed payments efficiently after calculating overtime hours for DP.
• Handled customer inquiries regarding shipping and delivery via chat and email.
• Assisted on-road drivers in achieving successful delivery outcomes.
• Proposed solutions to identified policy gaps, enhancing driver-customer communication.