Senior Process Specialist with 11 years of experience in Accounts Receivable, Cash Application, Credit & Collections, and Order to Cash (O2C). Expertise in leading business transition projects internationally, including on-site operations in France. Achievements include enhancing cash allocation processes, managing disputes effectively, and ensuring SOX compliance across APAC, EMEA, and US regions. Proficient in SAP, Oracle, and Microsoft D365, with a strong focus on analytical problem-solving and team development.
Overview
11
11
years of professional experience
Work History
Senior Process Specialist
Brady Company India Pvt. Ltd.
Bangalore
05.2014 - 09.2025
Manage end-to-end Accounts Receivable and Cash Application for clients across APAC, EMEA, the US.
Oversee cross-country financial operations, ensuring timely reconciliation and accuracy of global cash flow.
Drive process automation using GetPaid, QlikView, and ReadSoft, improving efficiency by 20%.
Ensure SOX compliance through detailed documentation, reconciliations, and internal controls.
Collaborate with credit and collections teams to reduce aged receivables by 15%.
Served as SME for global Amazon accounts, cleaning up reconciliations and cutting disputes/unallocated cases by 50%
Lead and mentor new team members; facilitate training programs and process knowledge sharing.
Partner with global stakeholders during finance transitions, ensuring smooth process migrations and stabilization.
Reviewed interim GLs and resolved team escalations and errors, ensuring accurate and timely AR processes
Prepare and present AR dashboards and performance reports to management and business units.
Education
Master of Finance and Accounting -
Presidency College
01-2013
Bachelor of Commerce (B.Com) -
St. Anne’s College For Women
01-2011
Pre-University (Commerce) -
New Horizon College For Women
01-2008
SSLC -
Citizen’s High School
01-2006
Skills
Accounts receivable, OTC, cash applications
Credit and collections
Dispute resolution
Process and Continuous improvements
Global transitions
Sox compliance
Unallocated audit
Reporting
Process mapping
SOP optimization
Project management
QlikView
Query management
Process automation
SAP, Oracle, Microsoft D365, Odoo, Sage
GetPaid
Team building
Performance reporting
Accomplishments
Successfully led Business Transition in France (2025) – ensured seamless migration and stabilization of operations.
Recognized for cross-country collaboration and global process optimization across APAC, EMEA, and the US
Spearheaded training and mentoring programs that improved team performance and accuracy
Achieved multiple performance and audit excellence awards for compliance and efficiency
Key contributor to continuous improvement initiatives, automating manual tasks, and reducing turnaround time