Results-driven in both Autosys and Automic (UC4) Job Developer and Scheduler at Miraki Technologies, skilled in SQL and LINUX scripting. Successfully enhanced job efficiency and compliance with SLAs while collaborating with cross-functional teams. Proven ability to troubleshoot complex issues and streamline processes, ensuring robust production support and documentation management.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work History
Production Support Engineer
Miraki Technologies Private Limited
01.2022 - Current
Created and deployed Jils to various environments.
Experience UC4 (Automic) job Scheduling in Version 8,10 and (AWI) version 12,21.
Monitored AutoSys and UC4 job executions to ensure timely completion without errors.
Experience in Responding to tickets generated when jobs fail (Incident Management).
Experience in providing technical support to end users on UC4 functionalities.
Provided training and support for end users to understand job set up and process.
Outstanding skills in executing a multitude of work-related tasks within a limited time.
Designed and implemented test cases to facilitate effective unit testing.
Provided debugging support from an Autosys perspective to resolve job failures.
Managed Alerts Dashboard in WCC to track and respond to job failures on a daily basis.
Constantly update job documentation platforms, including SharePoint and Confluence.
Guaranteed compliance with defined SLA parameters for batch monitoring and reporting.
Collaborated closely with various senior stakeholders from the Business and IT departments.
Managed job creation and modification demands from application teams.
Ensured the completion of Autosys-related Windows patch verifications.
Providing on-call duties to provide off-hour support and ensure the availability and stability of production systems.
Attends the call during activities and do sanity work post completion of DR Activities.
Creating and Maintaining job schedules, workflows and dependencies in both AutoSys and Automic (UC4) based on business.
Education
Bachelors of Technology - Electronics And Communications Engineering
BVC College of Engineering
Rajahmundry, India
05.2017 - 05.2021
MPC -
Narayana Junior College
Rajahmundry, India
02.2016 - 02.2018
SSC -
St.Joseph E M School
Rajahmundry, India
03.2015 - 03.2016
Skills
Autosys
Projects
Savvas Learning Company
ZOHO
Assa Abloy
Spectrum Brands
TMX
Allsprings
Energizer
Disclaimer
I hereby declare that all information provided in this resume is true and accurate to the best of my knowledge and belief.
Timeline
Production Support Engineer
Miraki Technologies Private Limited
01.2022 - Current
Bachelors of Technology - Electronics And Communications Engineering
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