Bhavik Shah

• Key architect in setting up team in Bangalore by migrating process from Boston and later from JV team to in house which expanded team of 4 to 12
• Worked in collaboration with SS HCL JV Team to ensure BAU is completed within SLA
• Escalated the processing issues to JV management and stakeholders and addressed the concern
• Cross trained team members on BAU and guided on prioritization of tasks
• Developed team members on best practices for BAU and escalation handling queries
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Drove operational improvements which resulted in FTE savings and improved process efficiency
• Taught employees how to collaborate on daily job tasks and achieve SLA
• Handled client escalations, audit queries, annual review of controls and implemented controls to minimize the risk
• Working knowledge of system like MCH, WallStreet Systems, IBS, Acadia Protocoll, Fenics
• Strong knowledge of swift messages like MT202, MT103, MT299, MT199, MT103 with MT202 cover, MT300, MT304, MT305, MT306, etc
• Led FX SSI Automation projects across all regions, co-ordinate and provided the requirements to project manager
• Prepared test cases for QA testing for the automation project to minimize the bugs/defect during UAT testing
• Worked in collaboration with team leads to streamline the process across all regions
• Liaised with IT team to reduce the GMAS published macros from 39 to 22 which was inline with management vision and laid out plan to reduce the remaining macros and focus on robust solution like RPA, DUCO recon

· Processing: Validating and processing of FX deal, MM deal (Interbank, Custody, Corporate & 3rd party) using various platforms like Swift Net Accord, CMS Misys, GTSS, BBG & FXALL.

· Confirmations: FX & MM Confirmation between various counterparties and client or other banks

· Settlements: Swift messages Consists of Payments between Financial and Non-Financial Institutions (MT202,210,203,103,300,304,320,192,292,199,299,541,543)

· Reconciliations: Monitoring and resolving the TLM breaks on timely manner and reporting the same.

· Trade Monitoring: Trade monitoring booked in Front Office to Back office system and monitoring the repair Queue to repair out the trade stuck.

· Query Handling: Tracking down trade discrepancies, querying it to the middle office and the Counter party (Banks).

· Fixed Income: Monitoring, trade booking and Settlement of Fixed income products like Bonds, Certificate of Deposits, Commercial Papers, Treasury Bills, Repo’s, Reverse Repo’s & Pledges.

· Accounting: To ensure the accounting is passed on the downstream system in timely manner by posting the various accounting posting on Fund master or Midas

· Collateral Margin Call: Handling nearly 180 CSA agreements, wherein took care of booking the Collateral movements and doing various fund movements

· Training: Training new partners in the team and have also organized various knowledge sharing session within the team.