IT professional with over 6 years of experience in Field Service Management (FSM) software, focused on end-to-end implementation and global rollouts of IFS FSM. Experienced in delivering consistent software deployment, ensuring system reliability, and maintaining high user satisfaction across multiple Andritz locations. Skilled in leveraging Agile–Scrum methodologies to manage projects efficiently, optimize workflows, and meet delivery timelines. Known for a methodical and detail-oriented approach that aligns technology solutions with business objectives to improve operational efficiency.