Bhavya Bajaj
Dwarka
Overview
13
13
years of professional experience
Work History
Area Sales Manager Mortgages
Axis Bank Ltd
Delhi NCR
06.2025 - Current
- Managed a successful sales team of 5-6 Sales managers and 20-25 Relationship officers consistently achieving and exceeding monthly sales targets.
- Increased business generation by developing and implementing strategic sales plans for the assigned territory of retail Branches and open market connector and VLE led channel
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
- Built a high-performance sales team through diligent recruitment of top talent, strategic allocation of resources, and effective performance management.
Sales Manager Mortgages
Axis Bank Ltd
Delhi NCR
12.2019 - 05.2025
- Led a successful sales team of 7-8 Relationship officers by providing motivational coaching and performance-based incentives.
- Business generation for Mortgages(Home loan and Prime LAP) through branch channel and open market connector & VLE led channel
- Achieved business numbers along with achievement of cross sell products thus enhancing overall profitability for the company
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales Manager Loan Against Property
Indusind Bank Ltd
Gurgaon
10.2018 - 11.2019
- Led a successful sales team of 4-5 sales officers by providing motivational coaching and performance-based incentives.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Branch Relationship Manager
Kotak Mahindra Bank Ltd
Delhi
01.2018 - 10.2018
- Managed a diverse portfolio of high-net-worth Privy league clients consisting of Optima and Prima clients, ensuring their unique financial needs were met.
- Implemented efficient operational processes, improving overall branch productivity.
- Strengthened client relationships by providing personalized financial advice and investment strategies.
- Promoted a culture of exceptional customer service, fostering increased client loyalty and repeat business.
Preferred Relationship Manager
HDFC Bank Ltd
Delhi
11.2016 - 01.2018
- Managed high-net-worth Preferred clients’ portfolio, ensuring optimal asset allocation and investment objectives.
- Expanded the Preferred Relationship Manager program, acquiring new clients through targeted marketing efforts and referrals and thus achieving Preferred scorecard and portfolio profitability
- Enhanced client satisfaction with diligent attention to individual needs, proactive communication, and exceptional service.
- Negotiated fees with third-party service providers on behalf of customers resulting in cost savings for them.
- Maintained up-to-date knowledge of industry trends and market conditions, providing informed guidance to clients on a regular basis
Personal Banker
HDFC Bank Ltd
Delhi
04.2012 - 11.2016
- Exceeded individual performance through HNW Classic portfolio Clientele management whilr maintaining exceptional levels of client satisfaction throughout tenure as Personal banker
- Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
- Streamlined daily operations as Personal banker Welcome desk and ensuring accurate transaction processing and efficient customer service delivery.
Education
Post Graduation - Marketing Management
ICFAI Business School
Gurgaon04.2012
Bachelor Of Technology - Computer Science
Punjab Technical University
06.2009
Skills
Sales team supervision
Relationship building
Territory management
Cold calling
Business development and planning
Goal setting and achievement
Decision-making
Teamwork and collaboration
Customer service
Timeline
Area Sales Manager Mortgages
Axis Bank Ltd
06.2025 - Current
Sales Manager Mortgages
Axis Bank Ltd
12.2019 - 05.2025
Sales Manager Loan Against Property
Indusind Bank Ltd
10.2018 - 11.2019
Branch Relationship Manager
Kotak Mahindra Bank Ltd
01.2018 - 10.2018
Preferred Relationship Manager
HDFC Bank Ltd
11.2016 - 01.2018
Personal Banker
HDFC Bank Ltd
04.2012 - 11.2016
Post Graduation - Marketing Management
ICFAI Business School
Bachelor Of Technology - Computer Science
Punjab Technical University