Managed a successful sales team of 5-6 Sales managers and 20-25 Relationship officers consistently achieving and exceeding monthly sales targets.
Increased business generation by developing and implementing strategic sales plans for the assigned territory of retail Branches and open market connector and VLE led channel
Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
Built a high-performance sales team through diligent recruitment of top talent, strategic allocation of resources, and effective performance management.
Sales Manager Mortgages
Axis Bank Ltd
12.2019 - 05.2025
Led a successful sales team of 7-8 Relationship officers by providing motivational coaching and performance-based incentives.
Business generation for Mortgages(Home loan and Prime LAP) through branch channel and open market connector & VLE led channel
Achieved business numbers along with achievement of cross sell products thus enhancing overall profitability for the company
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales Manager Loan Against Property
Indusind Bank Ltd
10.2018 - 11.2019
Led a successful sales team of 4-5 sales officers by providing motivational coaching and performance-based incentives.
Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
Built long-lasting client relationships through excellent customer service and consistent followups.
Branch Relationship Manager
Kotak Mahindra Bank Ltd
01.2018 - 10.2018
Managed a diverse portfolio of high-net-worth Privy league clients consisting of Optima and Prima clients, ensuring their unique financial needs were met.
Expanded the Preferred Relationship Manager program, acquiring new clients through targeted marketing efforts and referrals and thus achieving Preferred scorecard and portfolio profitability
Enhanced client satisfaction with diligent attention to individual needs, proactive communication, and exceptional service.
Negotiated fees with third-party service providers on behalf of customers resulting in cost savings for them.
Maintained up-to-date knowledge of industry trends and market conditions, providing informed guidance to clients on a regular basis
Personal Banker
HDFC Bank Ltd
04.2012 - 11.2016
Exceeded individual performance through HNW Classic portfolio Clientele management whilr maintaining exceptional levels of client satisfaction throughout tenure as Personal banker
Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
Streamlined daily operations as Personal banker Welcome desk and ensuring accurate transaction processing and efficient customer service delivery.