Marketing professional with proven experience in planning and executing BTL activities. Strong expertise in developing and maintaining effective relationship with Client through proper communication and leadership skills.
Overview
13
13
years of professional experience
Work History
Asst. Program Manager
V5 Global Pvt. Ltd.
Varanasi
03.2024 - Current
Managed operations across 5 North Indian cities: Varanasi, Lucknow, Moradabad, Meerut, and Gorakhpur, ensuring consistent execution and operational excellence.
Recruited, trained, and mentored team members to enhance productivity and operational efficiency.
Built and maintained strong working relationships with City TSEs and clients, ensuring seamless operations through effective cross-functional coordination and strategic planning.
Executed monthly mystery visits and warehouse audits across assigned cities to verify compliance with operational standards and quality benchmarks.
Monitored daily target versus man-day achievement reports, analysed operational performance, and addressed real-time issues to ensure target achievement.
City Manager
V5 Global Pvt. Ltd.
Varanasi
05.2022 - 03.2024
Oversaw a team of 27 personnel (22 FWP, 4 SUP & 1 WE).
Recruited and trained team members, enhancing productivity and performance metrics.
Maintained effective relationships with City TSE and Client, ensuring smooth operations through strategic planning across functional areas.
Reported daily operations promptly and resolved issues in real time.
Floor Manager
Future Lifestyle Fashion Ltd
New Delhi
07.2016 - 02.2022
Oversaw a team of 15 Executives
Drove team to achieve sales targets through strategic planning and effective communication.
Conducted daily team briefings and created rosters to optimize workflow and align team objectives.
Managed billing processes and cash handling on sales floor, ensuring financial accuracy and customer satisfaction.
Monitored and managed stock levels for all brands on the sales floor to ensure product availability.
Shift Manager
CHOKO LA
New Delhi
09.2014 - 06.2016
Led team of 5 executives to ensure operational efficiency
Managed inventory controls and scrap processing to minimize waste
Executed opening and closing procedures for DSR to maintain store readiness
Facilitated sales transactions and product billing
Team Leader
Centous Technology Pvt. Ltd.
Bengaluru
10.2013 - 09.2014
Led a team of 12 executives to achieve departmental goals
Facilitated daily team briefings and created rosters to ensure optimal staffing
Performed data quality checks to maintain accuracy and support decision-making