Bhim Raj B
Chennai
Summary
Experienced Order Management and Sales Operations Senior Analyst with good experience seeking a challenging position to utilize my skills and abilities in the areas of Sales Operations, Order to Cash, Quote Creation, that offers a professional growth while being resourceful, innovative and flexible.
Overview
4
4
years of professional experience
1
1
Certification
Work History
SENIOR SUPPORT ANALYST (Sales Operations and Opportunity Renewals Management)
VMWARE (IGrow virtual IT solutions)
Bengaluru
05.2023 - 12.2023
- Responsible for performing the activities under sales Operations and supporting all the GEO's sales operations stakeholders
- To enable the sales Organization and provide support to sales in validating and excluding the open Opportunities from pipeline which adds value to annual Renewal amount
- Support Renewal Sales in the pipeline efforts in Creation and Closure of opportunities as well as Opportunity Management
- Effectively auditing on the Core Renewals Opportunity closure with almost accuracy and consistently adhering to the timeline
- Resolving on TADs (Territory Account Dispute) requests and changes needs to be done in opportunities, improvising the TAD execution process and territory planning by leveraging the knowledge
- Deliver on ad-hoc assignments as business requirements
- Worked on OPC project where the main aim is to check the SOYR(Sales out year Renewal) amount is protected or not by downloading the ELA agreements based on the agreement type and validating each agreements in order to capture the data manually also via Automation
- Responsible for Assigning Opportunities and TAD Disputes through SFDC and data clean-up activities in the Excel
- Software used: Oracle EBS, Salesforce, SAP BI, MS Excel, and Outlook.
SENIOR PROCESS ASSOCIATE (SALES OPERATIONS)
DELL TECHNOLOGIES (SA TECH)
Bengaluru
09.2021 - 10.2022
- Order management (Sales Operations support) Purchase order creation and requisition.
- Using SFDC Cases in Order fulfillment and tracking order shipment.
- Managing delivery of Quote to cash process in scope
- Invoice processing, vendor management, query resolution, order cancellation and rebooking in SAP ERP
- Order management related to quote, ordering queries and resolving sales related to opportunity
- Working on requests like Deal, Purchase order, Quote and delivery expediting
- Software used: Salesforce, Ms Package, SAP ERP.
Process Associate (IN- Sales Support Management Coordinator II) and Fulfillment Analyst
HEWLETT PACKARD ENTERPRISE (PRIMUS Global Tech)
Bengaluru
07.2019 - 04.2021
- Executes operational activities related to Quote Creation, price, configuration, Deal management, Order management Process
- Contract life-cycle management to ensure that sales orders are successfully completed from Quote to delivery
- Cleaning the order free of any internal hold/Global Trade holds
- Ensures that Order drops to production without any issues
- Payment follow-ups with customer and Partners
- Supporting day-to-day post-sales order transactions and Re-logging
- Software used: Salesforce, Eclipse, NGQC, Ms Package, Watson, SAP ERP.
Education
Graduate in BA ECONOMICS -
DG VAISHNAV COLLEGE
04.2019
HIGHER SECONDARY -
ST JOHNS MATRIC HR SEC SCHOOL
03.2016
Skills
- SAP ERP, S4 HANA
- ORACLE EBS
- NGQC
- MS PACKAGE
- SALESFORCE CRM(SFDC)
- CPQ Quotation
- ECLIPSE DEAL CREATION
Certification
- SQL& Database Design, MS SQL Server PostgreSQL
- Google Data Analytics
Personal Information
Date of Birth: 11-03-1999
Languages
- English
- Hindi
- Tamil
Timeline
SENIOR SUPPORT ANALYST (Sales Operations and Opportunity Renewals Management)
VMWARE (IGrow virtual IT solutions)
05.2023 - 12.2023
SENIOR PROCESS ASSOCIATE (SALES OPERATIONS)
DELL TECHNOLOGIES (SA TECH)
09.2021 - 10.2022
Process Associate (IN- Sales Support Management Coordinator II) and Fulfillment Analyst
HEWLETT PACKARD ENTERPRISE (PRIMUS Global Tech)
07.2019 - 04.2021
Graduate in BA ECONOMICS -
DG VAISHNAV COLLEGE
HIGHER SECONDARY -
ST JOHNS MATRIC HR SEC SCHOOL
- SQL& Database Design, MS SQL Server PostgreSQL
- Google Data Analytics
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