BHIM SEN
Burari
Summary
Experienced professional service leader with a primary focus on fostering team collaboration and achieving tangible results. Strong skill set in problem-solving, customer relations, and process optimization. Adept at identifying and implementing efficient solutions. Adaptable to changing needs and consistently delivers high-quality outcomes. Reputation for effective communication, conflict resolution, and driving continuous improvement initiatives sets apart in the industry.
Overview
19
19
years of professional experience
2022
2022
years of post-secondary education
2
2
Languages
Work History
Service Manager - Transport Division
Consilium Safety India Pvt. Ltd.
05.2023 - Current
- Company Overview: Consilium is a producer of safety tech within the marine, energy, transport, and building sectors - we ensure that your safety needs are never an afterthought
- Managing team up to 4-7 Engineer during T&C Activities & Their movement /Rotation as per requirement
- Planning of Commissioning activity with Owner i.e
- BEML, DMRC and Alstom etc., vendors & other stack holder Staff accordingly
- Troubleshooting & Fault-Finding during T&C and warranty
- Leads Installation, commissioning, Testing & Troubleshooting and calibration for rectification in the Software with Sweden team
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Manpower/Team Management
- Checking quality and performance with the help of HMI S/W in laptop and technical tools
- Closing open Issue of Customer with the help of Cochin and Sweden team
- To Ensure Work Under Company`s Health & Safety (HSE) Policy
- Followed Lo to (Lack out Tag Out) to Ensure Team worker Safety
- Ensured all Service Engineers using PPE when working on the Vehicle
- Follow Customers EHS Rules at their respective site
- Consilium is a producer of safety tech within the marine, energy, transport, and building sectors - we ensure that your safety needs are never an afterthought
PI Engineer - (Team Leader)
Alstom Transport India Ltd.
01.2021 - 05.2023
- Company Overview: Effective 29 January 2021, Alstom completed the acquisition of Bombardier Transportation
- All Roles & job responsibilities are the same as were previous in Bombardier
- Effective 29 January 2021, Alstom completed the acquisition of Bombardier Transportation
Engineer Warranty Support
Bombardier Transportation India Pvt. Ltd.
05.2019 - 03.2020
- Manage of Locomotives into service on behalf of Bombardier Transportation
- Ensure the product performs to exceptionally high standards whilst in service
- Ensure all the field experience feedback is of the highest quality
- Handling Locomotive failed on Main Line as well in Loco Shed on behalf of BT
- Managing team up to 7-10 Engineers in the Delhi_NCR region & Their movement as per requirement
- Support & Guide to Engineers in Troubleshooting & Fault Finding
- Leads Installation, commissioning, Testing & Troubleshooting (Taking Logs, Analyze the logs & Rectification), New Software Release uploading of All Respective systems -i.e.-CCU-O, HMI, DCU, TCNGW
- Troubling shooting & Repairing /Maintenance of Shed Failure as well as Main Line Failures & Rectify within the time limit
- Provide technical advice to team interface regarding proper facilities, tools, maintenance practice & operation of product to maximize reliability & performance of Locomotives
- Carry out project modification activities as per up-graduation requirement and as per Guideline by RDSO & CLW within a short time
- Maintaining Toolbox Talk (TBD) on a daily basis
- To Ensure Work Under Company`s Health & Safety (HSE) Policy
- Followed Lo to (Lack out Tag Out) to Ensure Team worker Safety
Product Introduction Engineer
Bombardier Transportation India Pvt. Ltd.
03.2011 - 04.2019
- Lead Installation and Commissioning, Breakdown maintenance of Train Level Modification /Retrofit, upgradation project at the site
- To schedule and done preventive maintenance and breakdown maintenance of Train
- Carry out modification project activities as per upgradation requirement and second party application within short time
- Working in Shifts (in night and day shift as) needed to complete work within time to reduce breakdown time
- Manpower/Team Management
- Material Management
- Attending All Types of Train Failures Depot as well as Main Line Failures & Rectify within time limit
- Maintaining Toolbox Talk on daily Basis
- Checking quality and performance with the help of HMI S/W in laptop
- Site erection & operating of machine
- Handling techno commercial issues, completion of job card and MAXIMO for work hour and down time measurement
- To Ensure Work Under Company`s Health & Safety Policy
- Followed LoTo (Lack out Tag Out) to Ensure Team worker Safety
Technician: AFC System - Airport Express Metro Line
Indra Sistemas India Pvt. Ltd.
11.2010 - 02.2011
- Commissioning, installation, servicing, AFC System at Airport Metro Line New Delhi
- To attend breakdown call related to AFC System such as TIM (Ticket Issuing Machine), POST (Point of Sale Terminal), RVCT (Remaining Value Check Terminal)
- To do Preventive Maintenance of All AFC System as per schedule
- Having a good relationship with the Customers
- Customer satisfaction with Product reliability
- Good command in fault troubleshooting & Fault finding
- To Handle Customers with Soft skill
Jr. Engineer_CS_RE (Customer Support _Railway Equipment)
Autometers Alliance Ltd.
08.2008 - 11.2010
- Installation Commissioning and servicing of all products at the site
- Modification /Retrofit, up gradation project at the site.
- To schedule and done preventive maintenance of SIV 180 KVA &25 KVA U/S Inverter and other products at site with the team
- Carry out modification project activities as per RDSO and second party application within a short time
- Working in a long time if needed to complete work within time to reduce breakdown time
- Manpower Management
- Material Management
- Checking quality and performance with the help of HMI S/W in laptop
- Dispatching and receiving of product components for site
Jr. Engineer - QC cum Maintenance
G .M. Enterprises
06.2006 - 08.2008
- Attending breakdowns of various machinery such as Grinding Machine, Power Press, Crimping machine based on Hydraulics, Electrical control panel, handling compressor, schedule maintenance & documentation related to maintenance
- Process planning, Visual inspection, Process inspection, Final inspection, Third-party inspection, Checking various testing of luminaries such as Megger, High voltage, Temperature rising, Rainproof test, Jet proof test, Checking electrically Parameters & technical drawing & all Documentation which is related to inspection & ISI and BIS.
Education
B.Tech - Electrical Engineering
Monad University
Hapur, India05-2022
Diploma - Electrical Engineering
B.T.E U. P
Skills
- Rolling Stock
- Testing and Commissioning
- Fault finding and troubleshooting
- Hand on Experience on Propulsion System
- Team Lead
- Analytical skill
Tools used
- WinSCP
- Putty
- DCUterm
- MTVD
- TDS Uploader
Training
Basic Fire Fighting Training, PIONEER DISASTER MANAGEMENT TRAINING CENTER, Lado Sarai, Delhi, 110030
Disclaimer
I am confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.
Personal Information
- Passport Number: Z7288394
- Date of Birth: 02/01/86
- Gender: Male
- Marital Status: Married
Timeline
Service Manager - Transport Division
Consilium Safety India Pvt. Ltd.
05.2023 - Current
PI Engineer - (Team Leader)
Alstom Transport India Ltd.
01.2021 - 05.2023
Engineer Warranty Support
Bombardier Transportation India Pvt. Ltd.
05.2019 - 03.2020
Product Introduction Engineer
Bombardier Transportation India Pvt. Ltd.
03.2011 - 04.2019
Technician: AFC System - Airport Express Metro Line
Indra Sistemas India Pvt. Ltd.
11.2010 - 02.2011
Jr. Engineer_CS_RE (Customer Support _Railway Equipment)
Autometers Alliance Ltd.
08.2008 - 11.2010
Jr. Engineer - QC cum Maintenance
G .M. Enterprises
06.2006 - 08.2008
Diploma - Electrical Engineering
B.T.E U. P
B.Tech - Electrical Engineering
Monad University
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