Bhim Tiwari

*Cluster Manager*
Flipkart, South Bengal
Promotion: 2023-Present

- Lead a team overseeing operations in 25 hubs across South Bengal.
- Successfully executed 3 Big Billion Days (BBD), contributing to increased sales and customer satisfaction.
- Managed daily shipment handling, ensuring timely delivery of 50,000 shipments.
- Implemented cost-cutting measures and optimized customer metrics to enhance overall performance. Implemented Low cost model in Bihar reduce CPS .

- Achieved and maintained a delivery conversion rate of over 95% across the entire span of hubs, exceeding company benchmarks

*Area Head*
Flipkart, West Bengal and Bihar
Promotion: 2021-2023

- Strategically managed operations and logistics across various locations in West Bengal and Bihar.
- Implemented initiatives to improve cost efficiency and enhance customer metrics.

*Hub Manager*
Flipkart, West Bengal and Bihar
Promotion: 2018-2021

- Directed hub operations, including inventory management and team coordination.
- Implemented cost-saving measures and enhanced customer metrics to drive performance.

*Team Leader*
Flipkart, West Bengal
2015-2018

- Led a team of associates, overseeing daily tasks and ensuring targets were met.
- Focused on cost reduction and enhancing customer satisfaction metrics.

• Looking after the entire assigned pincodes and routes assigned in Behragora Motherhub.Route planning,handling team of 50 labour and fleet management.Sending cargo load of assignment territory within assigned transit time.Received appreciation for best performer in the year 2014.

• Looking after the total branch operation, dealing of clients like mysum cement inbound material of Jhansi Kanpur and lucknow region, handling a team of 50 people, Looking after the Line Haul of total Burdwan Region with minimum cost borne,Handled clients like Amway followup with different branch simultaneously coordinating with billing deptt
• For sending bill and timely submission of bill, Credit Con0.0trol, Business Development etc.

• Looking after the loading of different companies Hindustan uni lever, South Asian Petrochemicals, MCCPTA, Checking papers of the vehicles as per SOP, Credit Control, Coordinating with vendors and delivery locations so that the materials are delivered in stipulated transit time, meeting the insurance personnel for insurance settlement arising through accident, wet case and hijack of vehicles.