Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Personal Information
Timeline
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Bhuneshwar Rao

Bhuneshwar Rao

Raipur

Summary

Experienced and effective Restaurant Manager adapt in all aspects of successful restaurant management. Bringing forth several years of industry experience and expertise in managing staff and restaurant functions. Equipped with a diverse and promising skill-set, conducive to creating positive team relationships resulting in optimal customer service. Passionate about the food service industry, and eager to bring my years of experience and growth to another flourishing establishment.

Overview

13
13
years of professional experience

Work History

Outlet Manager

Theobroma food Pvt Ltd
Raipur
03.2025 - Current
  • Managed daily operations of multiple retail outlets to ensure smooth functioning.
  • Trained and supervised staff to maintain high service standards.
  • Forecast the sale trend generate purchase order request
  • Control the Wastage and Stock out by inventory management
  • Planned and executed operations against forecasted daily business volume.
  • Resolved guest questions, concerns and problems and referred complex issues to management team.
  • Daily briefing to the team about sales, wastage and stock out.
  • Keep the cafe neat and clean all the time and make sure cafe is always ready for any quality audit.

Restaurant Manager

The Chocolate room raipur
Raipur
12.2023 - 03.2025
  • Trained Front of House (FOH) staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Guaranteed compliance with food safety procedures and quality control guidelines.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Monitored service periods and realigned team positions to provide optimal coverage to meet customer demands.
  • Regularly updated computer systems with new pricing and daily food specials.
  • Conducted daily pre-shift and weekly departmental meetings to maximise organisational efficiency.
  • Make sure restaurant is neat and clean all the time
  • Check all the equipements are working fine before Restaurant opening
  • Conduct weekly meeting on food cost and sale target and achivement
  • Take daily briefing on staff hygiene and groom and restaurant cleaning.

Lead guest experience manager

Fine brew LLP, Barista coffee company limited
Rajasthan, New Delhi
03.2021 - 11.2023
  • Maintain working schedules on a day to day basis of the staffs
  • Brief employees about rules of the cafe
  • Ensure that the machines such as coffee machine and other equipment are working fine
  • Make sure the cleaning is done before the daily operations start
  • Coordinate with suppliers for the stock of raw materials
  • Maintain healthy relationship with customers and make sure no customer complaints
  • Coordinate with the staff according to different shifts and confirm the availability
  • Maintain the standard and quality of the services provided
  • Daily brief to staff about the sales target and current cafe promotions, and offers
  • Manage the billing procedures
  • Ensure smooth operations of our cafe when we are understaffed.

Cafe Manager

Cure Foods Pvt Ltd
New Delhi
07.2019 - 02.2020
  • Manage day to day operation of the cafe
  • Prepare weekly work schedules for staff and finding suitable replacements in cases of staff absence
  • Daily Receive delivered café supplies and verify that the correct items and quantities have been delivered
  • Take inventory of café supplies and ordering new stock as needed
  • Resolve customer complaints regarding food quality and customer service
  • Suggest new menu items based on customers' preferences and feedback
  • Identifying strategies to retain and attract customers
  • Ensure that all café expenses are within budget and identifying ways to decrease operational costs
  • Daily brief to staff about daily and monthly sales target and promotions
  • Make sure cafe area are neat and clean all the time.

Cafe manager

cafe coffee day
New Delhi
01.2013 - 05.2019
  • Manage day to day operation of the cafe
  • Train employee on drink preparation and proper use of coffee equipment
  • Ordinate with vendors and order supplies, as needed like take away cups, coffee beans milk and other ingredients
  • Make duty roaster of the staffs
  • Make sure that the all equipment are working fine during cafe operations
  • Ensure all cafe area are neat and clean
  • Daily briefing to all the staff about sales target and achievement, current running promotion
  • Daily focus on given sales target and good customer service.

Education

Ms office -

Parul computer center
New Delhi
07.2013

Bachelor of Arts -

Karnataka State Open University
New Delhi
05.2013

12th -

Paras Educational Academy
Chattishgarh
03.2008

10th -

Paras Educational Academy
Chattishgarh
03.2006

Skills

  • Communication Skills
  • Ability to Multitask
  • Fast Learner
  • Ability to Work Under Pressure
  • Ability to Work in a Team
  • Adaptability
  • Barista
  • Effective Management Techniques
  • Customer Service

Accomplishments

  • Two time cafe manager of the month
  • Two time audit champ of the month

Hobbies and Interests

  • Watching Movie
  • Playing cricket

Personal Information

Timeline

Outlet Manager

Theobroma food Pvt Ltd
03.2025 - Current

Restaurant Manager

The Chocolate room raipur
12.2023 - 03.2025

Lead guest experience manager

Fine brew LLP, Barista coffee company limited
03.2021 - 11.2023

Cafe Manager

Cure Foods Pvt Ltd
07.2019 - 02.2020

Cafe manager

cafe coffee day
01.2013 - 05.2019

Ms office -

Parul computer center

Bachelor of Arts -

Karnataka State Open University

12th -

Paras Educational Academy

10th -

Paras Educational Academy
Bhuneshwar Rao