Bhushan Nemade

ServiceNow Discovery and CMDB Implementation

• Identified Scope of Discovery
• End to End Implementation of discovery with Agent Client Collector
• End to End Implementation of Kubernetes Discovery using CNO
• Designed and Optimised Servicenow Discovery to identify and scan devices improving CMDB Accuracy and visibility upto 90%
• Provided Post Implementation Support, addressing issues such as Discovery failures, Incorrect CI classification, MID server connectivity issues
• Leveraged Cloud Integration capabilities to discover and manage AWS, Azure infrastructure
• Developed Custom Dashboards and reports to help in auditing and visibility
• Implemented ServiceNow customization including client script, UI policies, UI Action, Script Include, Business rules
• Manage Data into CMDB by data imports, Integrations
  
  Servicenow HAM Implementation
• Experience of performing in Depth HAM Assessment for the Client.
• Worked with Asset Management team and helped them in customization of flows
• Exp with Normalization of HAM models Performed Clean-up of HAM tables
• Experience in manipulating, loading and maintaining data between servicenow HAM tables and other systems.
  
  Current Focus Areas
• Actively working on Tag Governance to improve configuration management consistency across cloud and on-premises environments
• Involved in AI Agent initiatives, contributing to the enhancement of intelligent automation within ServiceNow platforms.