Bhushan Vide
IT Engineer
Mumbai
Summary
IT Engineer with 3+ years of experience in Oracle SQL, PL/SQL, and Oracle Utilities C2M. Skilled in analyzing, optimizing, and troubleshooting billing and customer data processes. Strong expertise in database queries, data fixes, and algorithm configurations. Seeking an opportunity as an Oracle Apps Technical / Oracle Fusion Technical Consultant to apply technical knowledge and domain skills in delivering enterprise solutions.
Overview
4
4
years of professional experience
2
2
Certifications
3
3
Languages
Work History
System Engineer, Role: Application Support Consultant & Developer- Oracle C2M
Tata Consultancy Services
02.2022 - Current
- Company Overview: Tata Consultancy Services (TCS) is a leading global IT services, consulting, and business solutions organization.
- Working as an application support consultant on Oracle C2M module.
- Work with business users to document and understand the business process and requirements, collected all necessary data needed to create and update test plans.
- Experienced in creating detailed test plans, test cases, and processes to support Functional, System, and Regression Testing.
- Develop and deliver functional and technical specifications, collaborating closely with technical teams for the solution, development, and testing.
- Participate in weekly sprint ticket triage meetings with business and functional teams to prioritize and resolve critical issues.
- Hands-on experience across the Oracle Utilities Suite, including Customer Care & Billing CC&B, Customer to Meter C2M, and Meter Data Management (MDM) modules.
- Provided end-to-end incident and bug resolution, addressing both application and database issues in alignment with business requirements.
- Analyzed and resolved batch failure issues, ensuring smooth data processing and minimizing delays in subsequent batch executions.
- Provided support during big billing activities, ensuring accurate processing and timely completion; additionally, investigated and resolved issues related to missing bills to maintain billing accuracy and consistency.
- Subject Matter Expertise (SME) in Oracle C2M modules, including Contract, Service points & Service agreements, Customer and Account Information, Metering, Field Activity Management, V-Structure, and Batch Processing.
- Tata Consultancy Services (TCS) is a leading global IT services, consulting, and business solutions organization.
- Technical Skills: Oracle C2M, Oracle CC&B, Oracle MDM, Oracle SQL, Technical Analysis & Issue Resolution
- Tools & Platforms: JIRA, ServiceNow, MS Office (Excel, PowerPoint, Word - 2003 & 2007)
- Methodologies: Agile
- Core Competencies: Team Collaboration Skills
Education
Bachelors of Engineering - undefined
Mumbai University
Mumbai01.2021
SSC - undefined
Mumbai University
Mumbai01.2015
Skills
Oracle C2M
Certification
Oracle Cloud Infrastructure AI Associate, 2025
Awards
- Consecutively two times Awarded as 'Best Team Award'.
- Within 2 years got promoted from Assistant System Engineer to System Engineer.
Timeline
System Engineer, Role: Application Support Consultant & Developer- Oracle C2M
Tata Consultancy Services
02.2022 - Current
Bachelors of Engineering - undefined
Mumbai University
SSC - undefined
Mumbai University
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