Bibaswan Dey

• Supported employee lifecycle management for 2,800 employees across all roles at Kotak Mahindra Bank for East Zone
• Handled attendance, leave, disciplinary, and compliance matters; assisted with investigations and POSH case(s).
• Managed union issues, minimum wage payouts, OT adjustments, contract extensions, and settlement discussions.
• Coordinated PMS activities, implementing bell curve setup, managing budget allocation, and optimizing grade-wise wage mapping to enhance performance evaluation.
• Supported talent acquisition through manpower planning, cost optimization, background verification, and sourcing for niche roles.
• Tracked attrition and retention, provided zone attrition insights to business leaders, and facilitated targeted retention strategies for high-risk employees.
• Resolved daily grievances, attendance and leave issues, new joiner orientation, buddy allocation, and employee medical claim support.
• Planned employee initiatives, health camps, regional events, reward and recognition activities, branch audits, infra issue resolution, and first-level support for zonal leaders.
• Led Manpower Optimization project for East in FY26, achieving a cost reduction of 12% through strategic resource allocation.
• Partnered with Kotak Mahindra Bank leaders on workforce planning and staffing needs
• Oversaw staffing needs, performance reviews, staff development, and training procedures and coaching initiatives.
• Organized CSR activities for East and handled HR Projects on Employee Engagement, Talent Management and Automation.
• Launched zonal programs and initiatives for employees like Pragati, HR Buddy, HomeGrown (pan India launch in FY25), AskHR (pan India launch IN FY26), MeTime, "Moments that Matter".

Milestones:

• Achieved “All Rounder” appreciation in FY24
• Retention Champion Award, FY24
• Best HR Partner Pan India Award in FY24
• Retention Champion Award, FY26
• Promotion from Senior Manager to AVP in FY26
• Promoted as Team Lead in FY27

• Managed entire lifecycle, manpower planning, and performance management activities for sales, business operations, and academics in East BU.
• Executed recruitment for BDT, BDA, and ASMs, utilizing recruitment channels, references, and job postings on various portals and social channels.
• Work with senior management for IJP, manpower planning and talent development & management for my span.
• Handling R&R activities, ER issues, grievances, POSH, escalations and employee engagement initiatives.
• Taking decisions in promotion/demotion, attendance discrepancy, harassment/bullying, PIP cases, culture scorecard, absconding cases and suspension/warnings.
• Coaching managers, initiatives for special trainings, relocations and career planning.
• Conducted attrition analysis and control, performing RAG analysis through AMBER AI to effectively address and reduce the attrition rate.

Milestones:

• Maintained the lowest attrition rate in the zone during Q1 at 3.5% through effective employee engagement.
• Received Achiever Award in May for outstanding performance in April, ranking in the top 4 nationwide.

• Managed HR operations for employees at Hero MotoCorp, ensuring smooth service delivery.
• Created ECode for new joiners, handled the onboarding process and issued ID cards
• Conducted HR operations process validation, developed SOPs, and optimized workflows to enhance service delivery for stakeholders.
• Monitored employee engagement with L&D platform, increasing active logins and optimizing usage.
• Performed employee data audit and ensured compliance.
• Executed all employee lifecycle related intervention in SuccessFactors and SAP
• Maintained MIS related to F&F, Attrition, PMS portal usage and shared regularly with stakeholders for optimum service delivery and compliance.
• Maintained data integrity and accuracy. Implemented OD interventions in the system.
• Supported in Corporate HR projects, SuccessFactors EC change requests, re-launching of Alumni portal, and HR Helpdesk 2.0.
• Developed comprehensive repository of HR operations processes through creation of SOPs.
• Reduced Pan India contingent manpower cost by 20% for FY22.

Milestones:

• CHRO appreciation for Covid situation management
• Successful implementation of HR Helpdesk 2.0
• CHRO appreciation for Manpower Cost Optimization project

• Handled aftermarket division – parts, accessories and lubricant with annual business turnover of INR 100 Cr.
• Increased market penetration for HGP, HGO, and Accessories while planning a new product launch.
• Appointed channels, calculated ROI, managed P&L, and oversaw channel management.
• Performed inventory planning, supported stock optimization and increased market share
• Warehouse stock optimization, PDX implementation, VOR management.
• Supported in market research, pricing strategy, and promotional activities.
• Conducted R&R activities, planned incentives, and activated vendors.

Milestones:

• "Learner of the month" award in September 2018
• “Power of Knowledge” certificate in FY20 for Hero GoodLife
• Campaign Winner in Hero Xtreme 160R product launch

• Managed the PCP and CFP business of Kolkata metro and Asansol areas, with annual revenue of INR 150 Cr.
• Channel appointment and management, including manpower planning and GTM strategy.
• Planned promotional activities and implemented special discounts for festive sessions to drive customer engagement.
• Conducted market visits and monitored OOS replacement and AVF, increasing shelf space share and market share.
• Conducted competition analysis and provided actionable insights to higher management.
• Product launch of Pocket Perfume, Fiamia Talc and Navy Cut.

Milestones:

• Participated in the Nimyle brand acquisition project to enhance the portfolio.

• Project Title: Identification and formulation of developing Whole Wheat McVitie’s Range in Modern Trade (MT)
• Developed strategies for product visibility, Share of Shelf (SOS), Tertiary Visibility in 77 Modern Trade outlets in Kolkata.
• Collaborated with merchandisers, promoters, and TSIs to develop a recommendation report aimed at boosting sales in Kolkata.
• Analyzed efficiency of TSI, merchandisers, and promoters to enhance reporting flow in Modern Trade.
• Monitored consumer preferences for McVitie’s Whole Wheat Marie to inform competitive strategy.

• Developed SAP ABAP solutions for global FMCG client, enhancing system functionality.
• Executed a US client project for census data upload and automated invoice creation, streamlining data processing.
• Coordinated with RCM on co-employee project and location allotment, aligning preferences with project needs.
• Developed project documentation and executed change request preparations.