Bincy Babu

Provided comprehensive technical support and assistance to clients utilizing Allscripts Practice Management software solutions.
-Resolved client inquiries and issues via phone, email, and ticketing system, ensuring high levels of customer satisfaction.
-Conducted product training sessions for clients to optimize software utilization and enhance user proficiency.
-Collaborated with cross-functional teams to troubleshoot and resolve complex technical issues, contributing to the overall success of client projects.

-Led a team of [number] members in providing exceptional customer service and promoting sports equipment and apparel.
-Responsible for inventory management, including stock replenishment and merchandising.
-Provided product knowledge and recommendations to customers, resulting in increased sales and customer satisfaction.
-Organized and conducted sports-related events and workshops to engage customers and promote brand awareness.