Bindiya KM
ICICI Bank
Mangalore
3
Languages
6
years of professional experience
Dedicated professional with a focus on digital payment solutions and exceptional relationship management skills. Expertise in developing tailored banking solutions that enhance customer experiences and drive operational efficiency.
Work History
Manager
5 Years 8 Months- Manages end-to-end digital payments, collections, and onboarding for retail, business, and institutional banking clients.
- Providing Digital Solutions Integration such as Point of Sale (POS) machines, dynamic/static QR codes, UPI options, and Payment Gateway.
- Integrates custom API-based payment and collection workflows for enterprise clients.
- Developed strategic initiatives to optimize customer engagement and retention strategies.
- Resolves day-to-day transactional queries, manages settlements, and oversees reconciliation.
- Providing 360-degree banking solutions, including working capital finance, trade finance and other financial needs based on customer requirements.
Education
Bachelor in Commerce - Financial Accounting
MBA - Marketing
Skills
Payment solutions
Banking API integration
Interpersonal communication
Client relationship management
Cross-Functional Collaboration
Relationship Management
Decision making
Payment Reconciliation
Languages
English
C2
Bilingual or Proficient
Hindi
B1
Intermediate
Kannada
C2
Bilingual or Proficient
Timeline
Manager
ICICI Bank
10.2020 - 06.2026Read More
Justice K S Hegde Institute of Management, Nitte
MBA from Marketing
Read More
Govinda Dasa College, Surathkal
Bachelor in Commerce from Financial Accounting
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Key Initiatives
The Innovation and Integration of Business Process of Spandana Spoorthy Financial Limited
- To identity and understand the business process of ERP System
Digitally Empowering MSME’s
- Identifying the problem in selected company and providing solution to that problem