Results-oriented professional with extensive experience in developing strategic partnerships and enhancing client engagement. Skilled in team collaboration and analytical problem-solving, contributing to improved service delivery and client satisfaction.
Overview
17
17
years of professional experience
Work History
INSURANCE HEAD
BIMA DOCTOR IMF PVT LTD
LUDHIANA
06.2025 - Current
Managed insurance policy development and implementation for diverse client needs.
Led a team of underwriters in assessing risk and determining coverage options.
Coordinated training sessions for staff on compliance and regulatory standards.
Analyzed claims data to identify trends and improve service delivery processes.
Facilitated communication between clients and insurance providers for policy adjustments.
Reviewed and approved high-value claims to ensure adherence to company guidelines.
Developed strategic partnerships with industry stakeholders to enhance service offerings.
Event Manager
UDAN MEDIA AND COMMUNICATIONS PVT LTD
NEW DELHI
05.2024 - 06.2025
Coordinated logistics for events, ensuring seamless execution of schedules and resources.
Managed vendor relationships, negotiating contracts and overseeing service delivery.
Developed event themes and concepts, aligning with client vision and objectives.
Oversaw event setup and breakdown, ensuring compliance with safety standards.
Collaborated with marketing teams to promote events through various channels.
Led post-event evaluations to gather feedback and improve future planning processes.
Trained junior staff on event management protocols and best practices.
Sr. Business Development Officer
CARE RATINGS LIMITED
ludhiana
01.2018 - 06.2020
Developed strategic partnerships to enhance market presence and client engagement.
Conducted market research to identify new business opportunities and trends.
Collaborated with cross-functional teams to create tailored client solutions.
Prepared proposals and presentations for potential clients and stakeholders.
Managed client relationships to ensure satisfaction and retention of services.
Analyzed competitor offerings to inform business development strategies.
Gathered feedback from clients regarding their experience with our products and services in order to inform future decisions.
Business Development Officer
CRISIL LIMITED
ludhiana
09.2015 - 06.2017
Developed and implemented business development strategies to increase sales revenue.
Traveled throughout assigned territory to call on regular and prospective clients to grow and maintain relationships.
Compiled and submitted monthly and yearly reports.
Team Leader
AKC MOTORS PVT LTD
LUDHIANA
01.2015 - 09.2015
Coordinated daily operations to ensure smooth workflow across departments.
Trained new employees on company policies and best practices.
Monitored inventory levels and managed requisition processes for necessary supplies.
Resolved conflicts among team members to maintain productivity and morale.
Offered training and support to keep team members motivated and working toward objectives.
GROUP ACCESSORY MANAGER
PADAM CARS PVT LTD
LUDHIANA
07.2010 - 01.2015
Coordinated inventory management to maintain optimal stock levels and quality.
Trained staff on product knowledge and customer service best practices.
Developed product displays to enhance visual merchandising and customer engagement.
Analyzed sales trends to inform purchasing decisions and inventory strategies.
Sales Consultant
BALAK AUTO MOTIVES(MAHINDRA)
LUDHIANA
09.2008 - 07.2010
Engaged customers to understand their automotive needs and preferences.
Demonstrated vehicle features and benefits to prospective buyers.
Analyzed customer needs and identified solutions to meet their requirements.
Developed and maintained relationships with clients to increase sales revenue.
Education
Bachelor of Arts -
PUNJAB UNIVERSITY
CHANDIGARH
06-2008
ARTS
SENIOR SECONDARY
MOHALI
06-2005
METRIC
MOHALI
05-2003
Skills
Risk assessment
Policy development
Claims analysis
Compliance training
Team leadership
Customer relationship management
Languages
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
Accomplishments
TOPPER IN NORTH ZONE IN HIDHEST ACCESSORY SELLING(2011)