Bindu Jacob
Mumbai
Summary
HR leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives.
I have extensive experience in human capital strategy and change management. I have expertise in workforce planning and leadership development enhancing employee experience and promoting an inclusive culture. I have successfully executed data-driven initiatives that boosted engagement and retention, contributing to organizational resilience during challenging periods. I excel in developing efficient processes, ensuring high standards, and aligning efforts with organisational goals. Known for my collaborative approach and commitment to excellence.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
CHRO
UFO Cine Media Network
01.2016 - Current
- Lead end-to-end Human Capital strategy, strengthening organisational effectiveness, capability building, and cultural alignment.
- Steered the organisation through COVID-19 disruption using agile change interventions that safeguarded morale and business continuity.
- Designed multi-year strategic workforce plans and implemented data-led forecasting and scenario planning models.
- Built a holistic Employee Experience framework enhancing engagement, wellbeing, and retention.
- Introduced leadership development pathways and executive coaching for senior leaders.
- Led CSR strategy with a focus on medical augmentation and high-impact community programmes.
Head – Business HR
Tech Mahindra Business Services
01.2012 - 01.2016
- Led HR for three business units covering 6000 employees with focus on change management and HR operations.
- Delivered enterprise-wide initiatives including Growth Philosophy redesign and communication frameworks.
Assistant Vice President
Deutsche Bank International Operations
01.2011 - 01.2012
- Supported 700 employees in investment banking operations with strategic HR consultation.
- Contributed to global HR projects and strengthened performance culture.
Associate Vice President
WNS Global Services
01.2006 - 01.2011
- Strengthened HR business partnering and cross-functional HR initiatives.
- Managed HR operations for Mumbai unit, driving process efficiencies.
Education
CHRO Leadership Program -
ILR School – Cornell University
04.2023 - 07.2024
PGDBA - Human Resources
Mumbai University
Mumbai, India 04.1998 - 03.2000
Skills
- Human capital strategy
- Workforce planning
- Leadership development
- Executive coaching
- Employee experience
- Organizational design
- Change management
- Total rewards
- Inclusive culture
- HR analytics
- Governance and compliance
- CSR leadership
Accomplishments
- 101 Top Tech Minds, 2019, ET Now
- Wonder Woman 100, 2021, Indian Television Newz
- 50 Most Influential HR Leaders, 2024, International Business Conferences
Timeline
CHRO Leadership Program -
ILR School – Cornell University
04.2023 - 07.2024
CHRO
UFO Cine Media Network
01.2016 - Current
Head – Business HR
Tech Mahindra Business Services
01.2012 - 01.2016
Assistant Vice President
Deutsche Bank International Operations
01.2011 - 01.2012
Associate Vice President
WNS Global Services
01.2006 - 01.2011
PGDBA - Human Resources
Mumbai University
04.1998 - 03.2000