Bindupta Das
Raipur
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Technical Support Executive
Executive Resources
Raipur
09.2022 - Current
- Keep Data Sheet of Clients (of websites & portals) and maintain their renewal of Domain, Hosting, Email Services.
- Provided technical support to customers via Phone & Email.
- Reported any recurring technical issues to management for further investigation and resolution.
- Keeping track of On-time delivery of websites & software by development team.
Back Office Manager
HSV Financial Services
Raipur
07.2021 - 08.2022
- Supervised staff members in their day-to-day tasks such as recordkeeping, filing, data entry.
- Managed customer inquiries regarding their loan procedure and loan account information or transaction processing issues.
- Compiled monthly financial reports for external auditors reviewing the organization's finances.
Product Demonstration Head
Pinnacle Aqua
Raipur
07.2020 - 10.2021
- Demonstrated product features and benefits to customers, answering questions and providing technical support.
Coordinator
OJM HR Services
Raipur
06.2018 - 03.2020
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited, interviewed and selected employees to fill vacant roles.
Education
Bachelors of Commerce -
Swami Vivekanand Mahavidyalaya
Moudhapara, Raipur, C.G.01-2017
High School Diploma -
Shishu Niketan Higher Secondary School
W.R.S. Colony, Raipur, C.G.01-2014
Shree Shankra Eng. Med. Higher Secondry School
Birgaon, Raipur, Chhattishgarh01-2012
Skills
- Leadership Quality and Team Management
- Document Management
- Mail Routing and Social Media Management
- Customer Support and communication
- Microsoft Office, Excel
Timeline
Technical Support Executive
Executive Resources
09.2022 - Current
Back Office Manager
HSV Financial Services
07.2021 - 08.2022
Product Demonstration Head
Pinnacle Aqua
07.2020 - 10.2021
Coordinator
OJM HR Services
06.2018 - 03.2020
Bachelors of Commerce -
Swami Vivekanand Mahavidyalaya
High School Diploma -
Shishu Niketan Higher Secondary School
Shree Shankra Eng. Med. Higher Secondry School
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