Sagar Ukey

As a Technical Support Executive at Ht skills Games in India, I had the opportunity to utilize my strong technical skills and communication abilities to provide efficient support to customers. My role involved troubleshooting technical issues, resolving customer complaints, and ensuring overall customer satisfaction.

• Streamlined troubleshooting processes for faster resolution times, improving overall productivity.
• Collaborated with team members to develop new strategies for handling complex technical problems.
• Maintained comprehensive documentation of customer interactions, ensuring seamless handoff between support staff.
• Supervised technical support staff service operations and assisted with maintenance advisory.

• As a Technical Support Executive at Zehn Solution in India, I was responsible for providing efficient and effective technical support to clients
• This role required me to troubleshoot and resolve technical issues, as well as communicate with clients to ensure their satisfaction
• Resolved client technical issues
• Communicated effectively with clients
• Provided efficient technical support
• Maintained high level of client satisfaction

• During my time at Vakrangee PVT LTD, I served as a Customer Service representative, handling customer inquiries and resolving issues with efficiency and professionalism
• I was responsible for maintaining a positive and helpful attitude while providing top-notch service to customers
• Resolved customer complaints and issues promptly
• Provided accurate information about company products and services
• Assisted in training new team members
• Maintained high customer satisfaction ratings