Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

Khushal Jain

Jaipur

Summary

Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. Adept at following communication scripts to properly handle various needs in a poised and professional manner. Understands the importance of delivering the mission of a brand with each and every action and interaction that takes place involving customers.

Overview

4
4
years of professional experience

Work History

Technical Support Executive

Teleperformance Global Private Limited
12.2023 - 06.2025
  • Developed and maintained strategic operational processes, streamlining customer experience and adding value to company.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Proven ability to learn quickly and adapt to new situations.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Increased customer satisfaction ratings to 100%.

Supervisor

Asmina Trading Private Limited
03.2022 - 11.2023
  • Collected, arranged, and input information into database system.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained database systems to track and analyze operational data.

Business Support Executive

Girnar Soft Pvt. Ltd.
08.2021 - 02.2022
  • Answered phone with friendly greeting to create positive inbound calling experience for customers.
  • Resolved complaints to satisfy customers and encourage future transactions.
  • Answered over 120 calls per shift to meet fast-paced call center demands.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

10th -

RSOS
Jaipur

12th -

Rahul Sr Sec School
Jaipur

BBA -

Suresh Gyan Vihar University
Jaipur, India

Skills

  • Effective Time Management

  • Microsoft Excel

  • Teamwork

  • Communication Skills

  • Adaptability

  • Fast Learner

  • Ability to Work in a Team

  • Computer Skills

  • Customer Service

  • Advanced Communication Skills

  • Customer Service Skills

Languages

English
Hindi

Hobbies and Interests

Riding Bike, Listening Songs, Playing Basketball

Timeline

Technical Support Executive

Teleperformance Global Private Limited
12.2023 - 06.2025

Supervisor

Asmina Trading Private Limited
03.2022 - 11.2023

Business Support Executive

Girnar Soft Pvt. Ltd.
08.2021 - 02.2022

10th -

RSOS

12th -

Rahul Sr Sec School

BBA -

Suresh Gyan Vihar University

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Khushal Jain