Senior Process Associate seasoned in coordinating and implementing business process improvement while enhancing effectiveness and efficiency in support of business goals.
· Digitalization for the leading power sector companies in Germany.
· Digitalization for the Motor Insurance – Change of Insurer
· Web-based research on market data capturing.
· Case-closing process handling in SAP IS-U
• Provide excellent customer service to all the customers at all times.
• Ensure that the prices are updated regularly in the system.
• Greet and inform the customer about various promotions.
• Count the float for till prior to opening to ensure accurate accounting.
• Follow the close down procedures for the designated till at the end of the shift.
• Provide excellent customer service to all the customers at all times.
• Ensure that the prices are updated regularly in the system.
• Greet and inform the customer about various promotions.
• Count the float for till prior to opening to ensure accurate accounting.
• Follow the close down procedures for the designated till at the end of the shift.
• Insurance underwriting for the leading insurance wholesaler and retirement solutions provider in the United States. In the same process wherein joined.
• Providing support for the Data Management Team of the client – back office work of insurance underwriting.
• Explicit reporting to client for process.
• Guide new staff in processes and procedures as positive role model to ensure they meet operating standards and enhance the skills of the group.
• Regular review of individual tasks in relation to timescales.
• Contribute to the overall running of the division by achieving business target.
· Customer service.
· Petty cash handling.
· Data entry of airway bills into the system.
· Prepare day book, cash book and petty cash handling.
MS Excel