Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
AWARDS
Languages
Hobbies and Interests
Disclaimer
Timeline
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BINTO JOSE

BINTO JOSE

TRIVANDRUM

Summary

Talented senior leader highly effective at developing and managing staff, budgets and programs to achieve results. Offering more than 3.7 years of experience at executive level. Applies skills in ministry, leadership, mentoring, and training to motivate organization's members in meeting organizational mission and program goals. Successfully raises public awareness about community-based programs and services.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Technology Support Executive

Infosys BPM Limited
Trivandrum
05.2022 - Current
  • ALCON – Confirmations and allocations. (Employee allocation).
  • Consistent follow-ups on blank processes and adherence to keep the numbers in control.
  • Consistent follow-ups and adherence to CMMI level 5 target of 85%.
  • Follow up with various PM’s and SPM’s to get them certified on project management certifications.
  • Consistent follow-ups and adherence to various PM plans base lining.
  • IWP tool – Scheduling the Interview.
  • Supporting Weekend drives.
  • Collecting the efforts from employee.
  • Following up with PMs to submit the PBS.
  • Preparing the Cpool report.
  • Communicate via the tracker on any new requirements to source lateral profiles.
  • Review candidate CV to map job role and technology.
  • Co-ordinate with candidate to finalize interview schedule.
  • On stand-by support to resolve any technical issues during the interview.
  • To provide meticulous & client-centered evaluation, Solutions for SAP needs to accommodate growth, evolving technology, customizable options tailored to specific industry or customer needs.
  • Maintain documentation related to network configuration, network mapping, processes, and service records.
  • Observed corporate protocols and procedures to secure sensitive and confidential data.

Transaction Analyst

Phykon Solution Pvt.Ltd
Trivandrum
01.2020 - 11.2021
  • Providing high standard order management support to stakeholders and defining business requirements and reporting to the stakeholders
  • Identifying, analyzing, and accurately applying payments to customer's accounts ensuring correct classification for entries to the general ledger
  • Working directly with clients and team members to resolve transaction related issues
  • Analyzing financial data and prepares reports for audits and conducting meetings & presentations to share the findings
  • Conducting calls and meetings to understand the requirements, supporting international customers via Chat/Email and Serving as a liaison between stakeholders and Customers
  • Maintain documentation related to network configuration, network mapping, processes, and service records.

Education

PDLSM (Professional Diploma in Logistics & Supply Chain Management) -

KELTRON, KSEDC

BBA (Bachelors of Business Administration) -

National College, Kerala University

Higher Secondary (C.S) -

Mary Nilayam Senior Secondary School (CBSE)

Skills

  • Team Management
  • Customer Relation Specialist
  • Multi-tasking & capable of working under pressure
  • Excellent Problem Solving & Time Management
  • Management Team Building

Certification

  • Certified Microsoft Azure Administrator Associate (Microsoft Certification ID: 993806031)
  • Certification in AWS
  • Certification in MSCE 2016

Affiliations

  • Infosys Certified Level 2 Disputes Resolution-O2C
  • Infosys Quality Certified Engineer
  • Infosys Certified Oracle EBS R12 Inventory Management Consultant
  • Infosys Certified Level 3 Reconciliations- P2P
  • Infosys Certified Level 2 Query and Issue Resolution-P2P
  • infosys Certified SAP End User O2C
  • Infosys Certified SAP End User P2P
  • PMElite Advanced

AWARDS

R&R Winner (Best Employee) Phykon Solutions Pvt.Ltd(2020)

Languages

  • Malayalam, First Language
  • English, Advanced
  • Hindi, Intermediate
  • Tamil, Intermediate

Hobbies and Interests

  • Cricket & Football
  • Capturing moments
  • Exploring
  • Feeling the music

Disclaimer

I do hereby declare that all the above furnished statements are correct and true to the best of my knowledge and belief

Timeline

Senior Technology Support Executive

Infosys BPM Limited
05.2022 - Current

Transaction Analyst

Phykon Solution Pvt.Ltd
01.2020 - 11.2021

PDLSM (Professional Diploma in Logistics & Supply Chain Management) -

KELTRON, KSEDC

BBA (Bachelors of Business Administration) -

National College, Kerala University

Higher Secondary (C.S) -

Mary Nilayam Senior Secondary School (CBSE)

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