Binu Mathew
__________________________________________
BANGALORE, October,KA
Summary
Experienced Business Development and Sales Professional with demonstrated history of working in the Ed- Tech Industry. Skilled in Analytics, Customer Facing Roles, Customer Acquisition, Communication, and Presentation. Strong sales professional,Conflict resolution.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
7
7
Languages
Work History
Inside Sales Lead
Crio.Do - QIFT SOLUTECH Private Limited (“QIFT”)
Bangalore, Karnataka
06.2021 - 03.2022
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Identified prospect needs and developed appropriate responses along with information on suitable products and services.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Addressed each customers' needs and wants to recommend suitable product options.
- Exceeded established sales goals and increased client retention.
- Used consultative sales approach to understand and meet customer needs.
Senior Inside Sales Specialist.
Simplilearn
Bangalore , Karnataka
01.2021 - 05.2022
- Drove operational improvements which resulted in savings and improved profit margins.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked with customers to understand needs and provide excellent service.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed and maintained courteous and effective working relationships.
- Improved operations through consistent hard work and dedication.
- Used coordination and planning skills to achieve results according to schedule.
Inside Sales Associate
Edureka!
bangalore, Karnataka
04.2019 - 10.2020
- Generating revenue by making a huge impact on Edureka’s growth, by developing/maintaining customer relationships and positioning Edureka’s products in the market
- Est sales agent on the team for 6 times and always maintained best conversion for majority of working months being
- Nbound and Outbound customer calls led to conversion of sales
- Aintain, build and update calling/mailing databases
- Esearch on different tools to increase the sales and business opportunities
- Emonstrated initiatives for refinement & strengthening of existing product
- Egular follow up with new and existing customers
Education
Bachelor of Arts - Psychology, Computer Science, Journalism
Kristu Jayanti College
Karnataka 03.2016 - 04.2019
Skills
Inside sales
Sales training
Consultative sales
Sales analysis
Sales team support
Relationship Building
Pipeline Generation
Conflict resolution
Efficient multi-tasker
Negotiation
Accomplishments
- Building a billing management system building a billing management system using visual basic 6.0, which comprises of adaptive tool Implementation for a small business for final year project
- Education impact on accessibility of resources and opportunity
- Psychology experiment to show the impact of education on chances present in society
- best performing sale agent for 6 months
- National level JUDO champion
Timeline
Inside Sales Lead
Crio.Do - QIFT SOLUTECH Private Limited (“QIFT”)
06.2021 - 03.2022
Senior Inside Sales Specialist.
Simplilearn
01.2021 - 05.2022
Inside Sales Associate
Edureka!
04.2019 - 10.2020
Bachelor of Arts - Psychology, Computer Science, Journalism
Kristu Jayanti College
03.2016 - 04.2019