BISWABHUSAN MOHARANA
Aml,Kyc And Credit Card Fraud Analyst
Bhubaneswar
Summary
Motivated Fraud Analyst touting 2.6 years of expertise investigating suspicious activity for Wipro Ltd company. Knowledgeable resource committed to finding answers and working with clients and interdepartmental personnel. Promoting exemplary skills in project management, analytics and fraud pattern detection.
Logical Senior Customer Support Executive bringing 1 year of experience consistently enhancing customer satisfaction. Poised when communicating with customers and vendors, analyzing and resolving complex issues and documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environment.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Senior Customer Support Executive
Phable Care
Bangalore
12.2021 - 06.2022
- Listened to customers' questions and concerns to provide answers or responses.
- Built strong relationships with field operations team to support business development opportunities and improve service.
- Offered free products or services to pacify irate or unsatisfied customers.
- Devised recommendations to streamline and simplify customer support system and improve response time.
Senior Analyst
Wipro Ltd
Bangalore
01.2019 - 07.2021
- Implementing various inspections and audits from third-party organizations.
- Overseeing and implementing an ongoing AML training program.
- Determining the risk level of customers.
- Implementing the company’s anti-money laundering compliance policy.
- Following all AML regulations and laws.
- Taking protective measures against financial crimes to the company.
- Detecting suspicious transactions and then report for it.
- Gathers and analyses loan applicants’ financial data to evaluate risk.
- Assesses creditworthiness of individuals, companies, and institutions.
- Collaborates with other financial experts to approve or deny loans.
- Makes recommendations about whether to increase, adjust, extend, or close lines of credit.
- Undertakes risk analysis using regional, sector-specific, environmental, and other financial data.
- Prepares and presents credit reports.
- Completes quality assurance reviews.
- Gauges market trends.
- Monitors and adheres to collateral compliance covenants.
- Ensures that all loans are made in adherence with federal, state, and local financial regulations.
- Analyses data to verify information and uncover fraud.
- Helps to update and improve credit rating criteria.
- Authors documents on credit risk and related financial matters.
- Communicates credit decisions and policies to fellow employees and credit applicants.
- Oversees or undertakes document preparation.
Education
Bachelor of Technology - EICE
S O A University
Bhubaneswar,Odisha 05.2012 - 09.2016
Associate of Science - Science Education
Jupiter Science College
Bhubaneswar,Odisha 08.2010 - 04.2012
Skills
Analytical Skills
Timeline
Senior Customer Support Executive
Phable Care
12.2021 - 06.2022
Senior Analyst
Wipro Ltd
01.2019 - 07.2021
Bachelor of Technology - EICE
S O A University
05.2012 - 09.2016
Associate of Science - Science Education
Jupiter Science College
08.2010 - 04.2012
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