Summary
Overview
Work History
Education
Skills
Projects
Languages
Social Links - Linkedin
Accomplishments
Certification
Languages
References
Timeline
CustomerServiceRepresentative
BISWAJIT DAS

BISWAJIT DAS

Bhubaneswar

Summary

Results-driven professional with a strong background in client servicing and account management. Proven expertise in project coordination and sales operations, ensuring timely invoicing and compliance oversight.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Associate Manager

Mindteck (India) Ltd
06.2021 - Current
  • Managing Invoicing, Timesheet Pricing, and Sales Reporting.
  • Collating and maintaining client information in the database.
  • Assisting in drafting business plans, sales pitches, presentations, reference material, and other documents, as required.
  • Managing multiple projects concurrently and meeting deadlines.
  • Accountable for the preparation of running account bills, checking of bills (client and sub-contractors), and compilation of documents required to be fulfilled for final bills.

Senior Lead Sales Support

UST Global
10.2019 - 12.2020
  • Functioned in close collaboration with Sales Leadership & supported the daily operational tasks pertaining to sales.
  • Managed the sales forecasting; monitored the sales funnel, maintained the same, ensured it to be accurate.
  • Supported the complete operational reporting and executive dashboards.
  • Offered complete assistance in applying & expanding new technology and tools which supported the Sales team.
  • Managed the Annual Quota and Territory Deployments to the field sales teams; contributed in other engagements pertaining to Pre and Post Sales Activities.
  • Managed Commercial Bids & RFPs; prepared sales and sales-related reports including daily call reports, weekly reports, sales projection report, monthly sales plan, etc.
  • Created detailed MIS reports & dashboards on the Sales, Marketing and Business Development activities.

Lead Business Coordinator

Mindteck (India) Ltd.
11.2012 - 10.2019
  • Ensured invoicing and billing of clients as per the agreement and meeting billing deadlines, tracking milestones achieved in a project using purchase order.
  • Managed customer accounts; created, maintained & collated sales reports & dashboards and other documents.
  • Maintained & updated sales data in (CRM) and other software programs.
  • Creating: SOW/WO/PO as per the project requirements.
  • Performing as primary liaison to Product Development, Operations, IT and various departments as required.
  • Ensuring to secure resources as requested by Sales Team and Account Manager to assist sales process.
  • Coordinating with team members to assure on time completion of proposals.
  • Helped in the new joiners onboarding process as well as external clients and SPOC.

Senior Recruiter

NSI Software India Pvt. Ltd
07.2010 - 10.2012

Back Office Executive

Universal Motors
01.2009 - 06.2010
  • Managed all office operations including supervising employees, vendor payment, records management, purchasing, policy communications, HR and insurance billing.

Branch Service Manager

ICICI Lombard Gic Ltd.
07.2008 - 12.2008
  • Lead the Branch Operations and Service team of the assigned branches of the zone in line with ICICI Lombard principles and values.

Administration Executive

Tata Motors Finance Ltd
07.2007 - 12.2007
  • Managing and Supervising Sales, Collection, Recovery and performance records.

Back Office Executive

ICICI Bank Ltd
01.2007 - 06.2007
  • Responsible for Back office Kolkata region.

Sales Manager

Reliance Life Insurance
04.2006 - 12.2006
  • Responsible for the direct and indirect sales process, aiming at exceeding sales targets.

Education

MBA/PGDM - Finance and Marketing

IBAT
Bengaluru
01.2006

B.Com - Commerce

Rourkela Municipal College
Rourkela, Odisha
01.2002

High School Diploma -

CBSE
Rourkela
01.1999

10th - English

CBSE
01.1997

Skills

  • Client servicing and account management
  • Project coordination
  • Team and resource management
  • Operations and compliance oversight
  • Sales operations and reporting
  • Payment follow-up and collections
  • CRM
  • Effective communication
  • Team collaboration
  • Time management
  • Client database management
  • Customer account management

Projects

Savings Account of Standard Chartered, 91 Days

Languages

  • English
  • Hindi
  • Oriya
  • Bengali
  • Kannada

Social Links - Linkedin

https://www.linkedin.com/in/biswajit-das-5b203918/

Accomplishments

  • Quarter champ

Certification

  • Honors Diploma in Computer Networking from NIIT

Languages

English
First Language
Hindi
Proficient (C2)
C2
Odia
Proficient (C2)
C2
Bengali
Intermediate (B1)
B1

References

References available upon request.

Timeline

Associate Manager

Mindteck (India) Ltd
06.2021 - Current

Senior Lead Sales Support

UST Global
10.2019 - 12.2020

Lead Business Coordinator

Mindteck (India) Ltd.
11.2012 - 10.2019

Senior Recruiter

NSI Software India Pvt. Ltd
07.2010 - 10.2012

Back Office Executive

Universal Motors
01.2009 - 06.2010

Branch Service Manager

ICICI Lombard Gic Ltd.
07.2008 - 12.2008

Administration Executive

Tata Motors Finance Ltd
07.2007 - 12.2007

Back Office Executive

ICICI Bank Ltd
01.2007 - 06.2007

Sales Manager

Reliance Life Insurance
04.2006 - 12.2006

MBA/PGDM - Finance and Marketing

IBAT

B.Com - Commerce

Rourkela Municipal College

High School Diploma -

CBSE

10th - English

CBSE
BISWAJIT DAS