Biswajit Haldar
Malda
Summary
Results-oriented Territory Sales Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage.
Overview
9
9
years of professional experience
Work History
Territory Sales Manager
Tvs Credit Services Ltd
02.2023 - Current
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Carefully analyzed data to determine most effective sales strategies.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Offered new and existing customers profitable products to maintain strong territory-wide revenue.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Drove team revenue totals by bringing in top sales numbers.
- Tracked changing product lines to effectively meet dynamic market demands.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
Territory Collection Manager
Tvs Credit Services Ltd
01.2021 - 01.2023
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Supervised staff of collectors, monitoring phone calls and letters.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
- Created daily and weekly cash reports for accounting management.
- Worked with legal resources and recovery teams to manage default issues.
- Accessed credit records to evaluate customer credit histories.
- Conducted investigations of customer accounts and payment histories.
- Established procedures for collection of past due amounts.
- Visited premises of customers to directly collect payments.
- Oversaw daily posting of payments to customer accounts.
- Contacted clients with past-due payments and actively monitored payments due from clients.
- Documented interactions in computer database and updated information.
- Contacted customers to discuss late payments and options for remitting amounts due.
Senior Sales Executive
Tvs Credit Services Ltd
07.2015 - 12.2020
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Utilized multiple marketing strategies to improve profitability.
- Protected top-priority accounts by employing effective sales and marketing techniques.
- Facilitated relationships with target accounts through implementation of proven networking methods.
Education
BBA -
Mountain Institute Of Management & Technology
06.2016
High School Diploma -
Kalachand High School
Old Malda06.2010
Skills
- Closing techniques
- Sales closing
- SalesForce
- Contract Negotiation
- Sales Strategies
- Business Development
- Goals and performance
- Improvement planning
- Database Management
Languages
Bengali
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
English
Upper intermediate (B2)
Timeline
Territory Sales Manager
Tvs Credit Services Ltd
02.2023 - Current
Territory Collection Manager
Tvs Credit Services Ltd
01.2021 - 01.2023
Senior Sales Executive
Tvs Credit Services Ltd
07.2015 - 12.2020
BBA -
Mountain Institute Of Management & Technology
High School Diploma -
Kalachand High School