Biswajit Konai
Bangalore
Summary
Professional with many years of experience delivering customized IT solutions to boost business operations. Demonstrated ability to work collaboratively across teams to implement improvements, leading to increase efficiency and productivity.
Overview
6
6
years of professional experience
2015
2015
years of post-secondary education
Work History
Senior Analyst
HCL TECHNOLOGIES
Bengaluru
06.2022 - Current
- Chinese/ English Service desk first level support, managing tickets, troubleshooting issues &, Escalate requests.
- Tool: 4me, Service now.
Mandarin Associate
SUTHERLAND GLOBAL SERVICE PVT LTD
Chennai
01.2021 - 06.2022
- Chinese selling partner support.
Interpreter
VITE CROISSANCE TECHNOLOGIES
Gurugram
03.2020 - 01.2021
- Interpretation between Chinese clients.
Chinese Interpreter
MCM telecom equipment LTD
Noida
09.2019 - 02.2020
- Interpretation between team members and Chinese vendors.
Education
Bachelor of Arts - Chinese Language And Culture
Visva Bharati University
Santiniketan 07.2012 - 06.2016
Bolpur High School
Bolpur Some College (No Degree) - Chinese
Anhui University
Hefei, China Skills
- Proficiency in Mandarin and other Chinese dialects
- Effective teaching and communication skills
Personal Information
Title: Mandarin Language Expert
Languages
Chinese (Mandarin)
Proficient
C2
English
Proficient
C2
Hindi
Proficient
C2
Bengali
Proficient
C2
Timeline
Senior Analyst
HCL TECHNOLOGIES
06.2022 - Current
Mandarin Associate
SUTHERLAND GLOBAL SERVICE PVT LTD
01.2021 - 06.2022
Interpreter
VITE CROISSANCE TECHNOLOGIES
03.2020 - 01.2021
Chinese Interpreter
MCM telecom equipment LTD
09.2019 - 02.2020
Bachelor of Arts - Chinese Language And Culture
Visva Bharati University
07.2012 - 06.2016
Bolpur High School
Some College (No Degree) - Chinese
Anhui University
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