Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Languages
Software
Meta, Locus,
Timeline
Hi, I’m

BITTU RAJ

Senior Manager Business &operation
New Delhi
BITTU RAJ

Summary

  • A result oriented professional offering more than 8 years of cross functional experience in procurement & fulfillment in SCM/Ecommerce.
  • : i am responsible for the Create a Businesses leads and taking care of the hole operations & supply chain management .
  • setting SOPs to minimize cost & fulfill the client SOPs & matrixes and build the relationships .
  • Managing Hole operation start to end with following matrix & SLAs.
  • Quick problem solving or decision makers.
  • Responsible (jps managment solutin pvt ltd), passionate about delivering outstanding quality and service. Offering [8] years of experience in industry with history of recognition for performance.
  • Expert (Senior ManagerBusiness& operation & procurement & fulfilment ) bringing {8} years of expertise in [Supply chain Logistics ECommerce ]. Effectively manages assignments and team members. Dedicated to self-development to provide expectation-exceeding service.

Organized Transportation Manager competent in [Area of expertise] and [Area of expertise]. Highly talented in efficiency planning, cost reduction and budget control. Outstanding problem-solving and critical thinking skills. Serves as point-of-contact for all transportation-related inquiries and issues. Resourceful Warehouse Manager with [Number] years of experience directing [Type] warehouse operations. Talented in recruiting, hiring, training and scheduling employees to sustain production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
years of professional experience
3
Certifications

Work History

JPS Managment solutin pvt ltd
New Delhi , Delhi

Senior Business & operation Manager
May.2023 - Current (1 year & 11 months)

Job overview

  • Role & Responsibly : i am responsible for the Create a Businesses leads and taking care of the hole operations & supply chain management , setting SOPs to minimize cost & fullfill the clinte SOPs & matrixes and build the relationships
  • The Highlight :-
  • Responsible for handling the Operations for Single and Multiparty warehouse
  • Responsible for handling the Operations for Hyper local (SDD & NDD)
  • Managing Relationship with different vendors to execute ground operations
  • Manage the all Types of on-boarding Presses Fleet & vender's
  • Business expansion by meeting clients to add new business
  • Managing the supply chain via direct coordination with the vendors.(fleet & Manpower or 3pl service provider's)
  • Manage the All Ground team at hub's & first mile, mid mile or Last mile Delivery FE to directly coordination & training
  • All Types of App & operation proses training to the team & FE
  • Direct coordinate to the Client for Delivery SLA & Dispute Clearance By the Team
  • CLENT Handling Flipkart, Amazon, Bigbasket, Apollo Pharmacy, IHCL Taj, Tumble-dry, DealShare, Delhivery Limited, Mahindra Logistics, Shiprocket, ETC.

Catbus Infolabs pvt ltd
Delhi, Delhi

Assistant Supply Chain Manager
08.2021 - 05.2023

Job overview

  • I am responsible for the Operation & Supply chain Management, Business expansion, Setting SOPs to minimize cost and relationship management
  • The Highlights:
  • Responsible for handling the Operations for Single and Multiparty warehouse
  • Responsible for handling the Operations for Hyper local (SDD & NDD)
  • Managing Relationship with different vendors to execute ground operations
  • Manage the all Types of on-boarding Presses Fleet & vender's
  • Business expansion by meeting clients to add new business
  • Managing the supply chain via direct coordination with the vendors.(fleet & Manpower or 3pl service provider's)
  • Manage the All Ground team at hub's & first mile, mid mile or Last mile Delivery FE to directly coordination & training
  • All Types of App & operation proses training to the team & FE
  • Direct coordinate to the Client for Delivery SLA & Dispute Clearance By the Team
  • CLENT Handling Flipkart, Amazon, Bigbasket, Apollo Pharmacy, IHCL Taj, Tumble-dry, DealShare ETC.
  • Managed fleet budget effectively, optimizing resource allocation for maximum returns on investment while minimizing expenses.
  • Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
  • Collaborated with cross-functional teams to optimize supply chain operations, resulting in reduced lead times and increased customer satisfaction.
  • Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
  • Improved driver performance by conducting regular training sessions, monitoring driving habits, and providing constructive feedback.
  • Coordinated with internal departments to ensure seamless integration between transportation requirements and inventory management activities.
  • Developed comprehensive tracking systems to monitor vehicle locations, ensuring prompt response to customer requests and improved service quality.
  • Reduced repair costs through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.
  • Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
  • Facilitated smooth communication channels between drivers and dispatchers to improve overall operational flow.
  • Streamlined vehicle allocation processes for optimal utilization of resources and timely delivery of services.
  • Managed a diverse team of drivers, maintenance crews, and administrative staff which contributed to improved collaboration and efficiency in the workplace.
  • Achieved cost savings by analyzing fuel consumption patterns, identifying inefficiencies, and implementing corrective measures.
  • Implemented green initiatives within the fleet operation, reducing carbon emissions without compromising service levels or profitability.
  • Developed new branding initiatives and implemented uniform fleet design to increase brand exposure.
  • Supervised maintenance team and effectively delegated assignments to optimize processes.

M/S Aakaar Building Solution India Pvt.Ltd

assistant Business & Operation Manager
11.2019 - 08.2021

Job overview

  • I am responsible for the Operation & Supply chain Management, Business expansion, Setting SOPs to minimize cost and relationship management
  • The Highlights:
  • Responsible for handling the Business Development & Manage the Team & Achieve the Goal (AIM)
  • Handling Manpower Management OR Teams & venders
  • Work at as Operational Management Services
  • Good Knowledge in Customer Handling, client OR Business Handling & Service Providers
  • Good communication, analytical, with proficiency at grasping new technical concepts quickly & Utilize the
  • Same in a productive manner.

Ceragon Network India Pvt. Ltd

Project Engineer
06.2017 - 09.2018

Job overview

  • I am responsible for the Operation &
  • Seeking assignments in Networking, Operations, Quality Control & Assurance Business expansion, Setting SOPs to minimize cost and relationship management
  • The Highlights:
  • Ensuring no any backlog in my Region
  • Responsible for handling the Client Management in my region
  • Ensuring Installing & Commissioning of Microwave Project in Bihar & Jharkhand
  • Expertise in managing networking activities, procedures to facilitate smooth networking process & enhance connectivity
  • Adept at developing and implementing various Quality Systems for meeting the standard
  • Requirements of the pre-defined guidelines
  • EnsuringInstalling&CommissioningofMicrowaveProjectinBihar&Jharkhand
  • EnsuringnoanybackloginmyRegion
  • ResponsibleforClientManagementinmyregion
  • Ensuringeach&everydocumentregardingproject
  • ResponsibleforinventoryofTools&Equipment's
  • EnsuringmigrationofTraineesoutofBihar&Jharkhand

Education

Swami Vivekananda Technical University

B.tech

University Overview

GPA: 73

Punjab State Board of Technical Education

Diploma from Electronics & Communication Engineering

University Overview

GPA: 72

BSE Board

10th

University Overview

GPA: 58

Skills

    Operations (LM,FM,&MM) end to end management

undefined

Accomplishments

  • A result oriented professional offering more than 6 years of cross functional experience in Operations Project Management Relationship Management
  • Logistics Vendor Management Warehouse Management

Additional Information

  • Currently Residing in Delhi References available on Request

Certification

CCNA Certification

Languages

Hindi, English
First Language
Hindi
Proficient
C2
English
Upper Intermediate
B2

Software

Metabase

Locus

Meta, Locus,

In the ecommerce industry, using a meta base, or metadata repository, can be highly beneficial for organizing, managing, and analyzing data related to products, customers, transactions, and more. Here's how you can use it:


1. **Product Catalog Management**: Store detailed product information including descriptions, attributes, images, pricing, and inventory levels in the meta base. This centralizes product data and ensures consistency across all channels.


2. **Customer Segmentation**: Use metadata to segment customers based on demographics, purchase history, browsing behavior, and preferences. This allows for targeted marketing campaigns and personalized shopping experiences.


3. **Order and Transaction Tracking**: Capture metadata related to orders, transactions, shipping, and payment methods. This helps in monitoring sales performance, detecting patterns, and identifying areas for improvement.


4. **Search Engine Optimization (SEO)**: Utilize metadata to optimize product listings for search engines by including relevant keywords, meta titles, and descriptions. This improves the visibility of your products in search results.


5. **Analytics and Reporting**: Aggregate and analyze data from various sources such as website traffic, sales, and customer interactions. Generate reports and dashboards to gain insights into key metrics like conversion rates, average order value, and customer lifetime value.


6. **Inventory Management**: Maintain metadata about product availability, stock levels, and fulfillment locations. This enables efficient inventory management, preventing stockouts and overstock situations.


7. **Recommendation Systems**: Leverage metadata to power recommendation algorithms that suggest relevant products to customers based on their browsing and purchase history. This enhances cross-selling and upselling opportunities.


8. **Compliance and Security**: Store metadata related to regulatory compliance, such as product certifications and data protection requirements. Implement security measures to safeguard sensitive information stored in the meta base.


9. **Integration with Third-Party Systems**: Integrate the meta base with other systems and platforms such as CRM, ERP, and marketing automation tools to ensure seamless data flow and synchronization.


10. **Continuous Improvement**: Regularly update and refine metadata attributes based on feedback, market trends, and changing business needs. This ensures that your meta base remains relevant and effective in supporting your ecommerce operations.In the ecommerce industry, using a meta base, or metadata repository, can be highly beneficial for organizing, managing, and analyzing data related to products, customers, transactions, and more. Here's how you can use it:


1. **Product Catalog Management**: Store detailed product information including descriptions, attributes, images, pricing, and inventory levels in the meta base. This centralizes product data and ensures consistency across all channels.


2. **Customer Segmentation**: Use metadata to segment customers based on demographics, purchase history, browsing behavior, and preferences. This allows for targeted marketing campaigns and personalized shopping experiences.


3. **Order and Transaction Tracking**: Capture metadata related to orders, transactions, shipping, and payment methods. This helps in monitoring sales performance, detecting patterns, and identifying areas for improvement.


4. **Search Engine Optimization (SEO)**: Utilize metadata to optimize product listings for search engines by including relevant keywords, meta titles, and descriptions. This improves the visibility of your products in search results.


5. **Analytics and Reporting**: Aggregate and analyze data from various sources such as website traffic, sales, and customer interactions. Generate reports and dashboards to gain insights into key metrics like conversion rates, average order value, and customer lifetime value.


6. **Inventory Management**: Maintain metadata about product availability, stock levels, and fulfillment locations. This enables efficient inventory management, preventing stockouts and overstock situations.


7. **Recommendation Systems**: Leverage metadata to power recommendation algorithms that suggest relevant products to customers based on their browsing and purchase history. This enhances cross-selling and upselling opportunities.


8. **Compliance and Security**: Store metadata related to regulatory compliance, such as product certifications and data protection requirements. Implement security measures to safeguard sensitive information stored in the meta base.


9. **Integration with Third-Party Systems**: Integrate the meta base with other systems and platforms such as CRM, ERP, and marketing automation tools to ensure seamless data flow and synchronization.


10. **Continuous Improvement**: Regularly update and refine metadata attributes based on feedback, market trends, and changing business needs. This ensures that your meta base remains relevant and effective in supporting your ecommerce operations.



Locus:-

Timeline

Senior Business & operation Manager

JPS Managment solutin pvt ltd
May.2023 - Current (1 year & 11 months)

Assistant Supply Chain Manager

Catbus Infolabs pvt ltd
08.2021 - 05.2023

assistant Business & Operation Manager

M/S Aakaar Building Solution India Pvt.Ltd
11.2019 - 08.2021

Project Engineer

Ceragon Network India Pvt. Ltd
06.2017 - 09.2018

Swami Vivekananda Technical University

B.tech

Punjab State Board of Technical Education

Diploma from Electronics & Communication Engineering

BSE Board

10th
BITTU RAJSenior Manager Business &operation