B. Mohan Babu
Hyderabad
Summary
Results-driven Senior Business Analyst with a proven track record at Quest Diagnostics, excelling in requirements elicitation and stakeholder engagement. Expert in technical documentation and user acceptance testing, I have successfully integrated systems and enhanced lab operations, ensuring clarity and efficiency in project delivery while fostering team collaboration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Digital Service Analyst
Quest Diagnostics
Hyderabad
09.2024 - Current
- Collaborated with stakeholders to assess current processes and identify business needs.
- Documented functional and non-functional requirements to ensure clarity and completeness.
- Analyzed data from lab management systems to identify trends and areas for improvement.
- Advised on implementation of new technologies to enhance lab operations, including LIMS.
- Managed project scope, timelines, and resources for lab-related initiatives.
- Identified and mitigated potential risks throughout project lifecycle.
- Coordinated with IT and technical teams to implement solutions that meet business requirements.
- Participated in user acceptance testing to validate functionality of implemented solutions.
Senior Business Analyst
Axians India Pvt. Ltd.
10.2022 - 09.2024
- Integrated five core systems, including Customer Registration and Billing.
- Prioritized stakeholder needs based on business values, owning healthcare and life sciences requirements.
- Conducted requirement gathering via workshops, interviews, focus groups, and document analysis.
- Developed Business Requirements/User Stories (BRDs/FRDs) from elicited information, ensuring clarity.
- Guided team in sprint planning, requirement grooming, and delivery of functional specifications.
- Managed sprint team allocation and Product Backlog creation using Agile methodologies in Azure DevOps and JIRA.
- Collaborated with development and QA teams to clarify requirements and establish testing standards.
- Created business process models in Bizagi Modeler and mockups in Balsamiq for effective communication.
Senior Business Analyst
CDA Technologies India Pvt. Ltd.
10.2019 - 09.2022
- Collaborated with stakeholders including analysts, customers, and developers to eliminate roadblocks and assess technical feasibility of requirements.
- Delivered presentations on product features during Sprint Review sessions and provided feedback in Sprint Retrospectives.
- Prepared and reviewed code and design documents, proficient in change management processes and requests.
- Engaged in all phases of requirement gathering for applications.
- Managed system releases for changes to ensure smooth transitions.
- Facilitated communication between customers, end users, designers, architects, and testers to enhance project flow.
- Presented product features to product owners and steering committees to drive decision-making.
Business Analyst
Lionbridge Technologies
05.2016 - 10.2019
- Delivered technical writing support for product launches and new initiatives.
- Participated in brainstorming sessions to generate innovative project ideas.
- Ensured compliance with relevant regulations for technical writing activities.
- Conducted requirement gathering across all phases of application development.
- Liaised between customers, end users, designers, architects, and testers to facilitate communication.
- Presented product features to stakeholders, including product owners and steering committees.
- Prepared and reviewed user requirements and business requirements documentation.
- Created RFCs and managed change management processes.
Education
BTech - Information Science & Engineering
Siddhartha Institute of Information Technology
Bangalore01.2016
Skills
- Analytical thinking
- Technical documentation
- Active listening
- Communication skills
- Requirements elicitation
- Problem solving
Certification
- Certified in Advanced Business Analysis from Business Analyst Training In Bangalore (BA Wallah)
Disclaimer
I hereby declare that all the information furnished above is true to the best of my knowledge.
Tools
- User acceptance testing
- Stakeholder engagement
- Team leadership
Awards Recognitions
- Star Performer, Axians, Q4-2023 & Q3-2023
- BA Excellence Award, CDA Technologies India Pvt. Ltd., 2021
Timeline
Senior Digital Service Analyst
Quest Diagnostics
09.2024 - Current
Senior Business Analyst
Axians India Pvt. Ltd.
10.2022 - 09.2024
Senior Business Analyst
CDA Technologies India Pvt. Ltd.
10.2019 - 09.2022
Business Analyst
Lionbridge Technologies
05.2016 - 10.2019
BTech - Information Science & Engineering
Siddhartha Institute of Information Technology
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