To secure a responsible career opportunity, where I can fully utilize my training, human resource and management skills, while making a significant contribution to the success of my employer.
Overview
5
5
years of professional experience
Work History
Senior Process Associate G1 L2 (2nd Level)
ADP (Automatic Data Processing Inc)
06.2019 - Current
Currently working as Senior Process Associate in ADP for Insurance services
Responsible for processing the P&C Implementation Insurance request for US clients
Worked on Workers compensation and auto-pay clients
Meeting the SLAs and responding to the client queries
Exceeded productivity and maintained quality each month
Updating and publishing the CU Dashboards, Closed and Open Report, Emails assigning to the Team on time
Shared Presentations and SOPs related to the process
Trained and given buddy up sessions to new hires in the Team
Assisted the Team in resolving process related queries
Shared observations and suggestions for the benefit of automations of Wizard
Provided Strong Team Support to Sub Teams by managing high volumes
Conducted Trainings to the Team and advised best practices in order to avoid the discrepancies
Participated in the company events like CSR activities, joy of giving, Townhalls, AE activities
Application used in the work like RUN, Wizard, CEH, Tops, and so on.
Education
MBA (Finance) -
Suprabhat P.G College
2020
B.COM (Computers) -
Avanthi Degree College
2018
M.E.C -
Gowtham Jr. College
2015
SSC -
SRKV Bhavan High School
2013
Skills
Time Management
Accuracy and consistency
Sound decision making
Willing to take up the challenging assignments
Patience
Language: English, Hindi, and Telugu
Technical Skills: MS Office, Tally ERP9, Basic Internet Concepts
Hobbies: Playing Cricket
Accomplishments
Recognition as AEFT member for the last 3 quarters.
Received My Moments from Manger for the best E-Magazine shared on Insurance services for the Q2.
Received RnR for the months of September and October.
Star of the Quarter for Q1 &Q2.
Achieved more than 100% production and quality Every Quarter.
Senior District Manager, Human Resource Outsourcing at ADP – Automatic Data ProcessingSenior District Manager, Human Resource Outsourcing at ADP – Automatic Data Processing