Summary
Overview
Work History
Education
Skills
Accomplishments
Locations
Personal Information
Languages
Timeline
Generic

Bonpalli Naresh

Hyderabad

Summary

To secure a responsible career opportunity, where I can fully utilize my training, human resource and management skills, while making a significant contribution to the success of my employer.

Overview

5
5
years of professional experience

Work History

Senior Process Associate G1 L2 (2nd Level)

ADP (Automatic Data Processing Inc)
06.2019 - Current
  • Currently working as Senior Process Associate in ADP for Insurance services
  • Responsible for processing the P&C Implementation Insurance request for US clients
  • Worked on Workers compensation and auto-pay clients
  • Meeting the SLAs and responding to the client queries
  • Exceeded productivity and maintained quality each month
  • Updating and publishing the CU Dashboards, Closed and Open Report, Emails assigning to the Team on time
  • Shared Presentations and SOPs related to the process
  • Trained and given buddy up sessions to new hires in the Team
  • Assisted the Team in resolving process related queries
  • Shared observations and suggestions for the benefit of automations of Wizard
  • Provided Strong Team Support to Sub Teams by managing high volumes
  • Conducted Trainings to the Team and advised best practices in order to avoid the discrepancies
  • Participated in the company events like CSR activities, joy of giving, Townhalls, AE activities
  • Application used in the work like RUN, Wizard, CEH, Tops, and so on.

Education

MBA (Finance) -

Suprabhat P.G College
2020

B.COM (Computers) -

Avanthi Degree College
2018

M.E.C -

Gowtham Jr. College
2015

SSC -

SRKV Bhavan High School
2013

Skills

  • Time Management
  • Accuracy and consistency
  • Sound decision making
  • Willing to take up the challenging assignments
  • Patience
  • Language: English, Hindi, and Telugu
  • Technical Skills: MS Office, Tally ERP9, Basic Internet Concepts
  • Hobbies: Playing Cricket

Accomplishments

  • Recognition as AEFT member for the last 3 quarters.
  • Received My Moments from Manger for the best E-Magazine shared on Insurance services for the Q2.
  • Received RnR for the months of September and October.
  • Star of the Quarter for Q1 &Q2.
  • Achieved more than 100% production and quality Every Quarter.
  • RnR Spotlight award in the year (2021 & 2023).

Locations

  • 29/337/1, Bhagat Singh Nagar, Hyderabad, 500056
  • Hyderabad

Personal Information

Date of Birth: 12/21/1996

Languages

English
Advanced (C1)
Hindi
Intermediate (B1)
Telugu
Bilingual or Proficient (C2)

Timeline

Senior Process Associate G1 L2 (2nd Level)

ADP (Automatic Data Processing Inc)
06.2019 - Current

MBA (Finance) -

Suprabhat P.G College

B.COM (Computers) -

Avanthi Degree College

M.E.C -

Gowtham Jr. College

SSC -

SRKV Bhavan High School
Bonpalli Naresh