Bonpalli Naresh
Hyderabad
Summary
To secure a responsible career opportunity, where I can fully utilize my training, human resource and management skills, while making a significant contribution to the success of my employer.
Overview
5
5
years of professional experience
Work History
Senior Process Associate G1 L2 (2nd Level)
ADP (Automatic Data Processing Inc)
06.2019 - Current
- Currently working as Senior Process Associate in ADP for Insurance services
- Responsible for processing the P&C Implementation Insurance request for US clients
- Worked on Workers compensation and auto-pay clients
- Meeting the SLAs and responding to the client queries
- Exceeded productivity and maintained quality each month
- Updating and publishing the CU Dashboards, Closed and Open Report, Emails assigning to the Team on time
- Shared Presentations and SOPs related to the process
- Trained and given buddy up sessions to new hires in the Team
- Assisted the Team in resolving process related queries
- Shared observations and suggestions for the benefit of automations of Wizard
- Provided Strong Team Support to Sub Teams by managing high volumes
- Conducted Trainings to the Team and advised best practices in order to avoid the discrepancies
- Participated in the company events like CSR activities, joy of giving, Townhalls, AE activities
- Application used in the work like RUN, Wizard, CEH, Tops, and so on.
Education
MBA (Finance) -
Suprabhat P.G College
2020
B.COM (Computers) -
Avanthi Degree College
2018
M.E.C -
Gowtham Jr. College
2015
SSC -
SRKV Bhavan High School
2013
Skills
- Time Management
- Accuracy and consistency
- Sound decision making
- Willing to take up the challenging assignments
- Patience
- Language: English, Hindi, and Telugu
- Technical Skills: MS Office, Tally ERP9, Basic Internet Concepts
- Hobbies: Playing Cricket
Accomplishments
- Recognition as AEFT member for the last 3 quarters.
- Received My Moments from Manger for the best E-Magazine shared on Insurance services for the Q2.
- Received RnR for the months of September and October.
- Star of the Quarter for Q1 &Q2.
- Achieved more than 100% production and quality Every Quarter.
- RnR Spotlight award in the year (2021 & 2023).
Locations
- 29/337/1, Bhagat Singh Nagar, Hyderabad, 500056
- Hyderabad
Personal Information
Date of Birth: 12/21/1996
Languages
English
Advanced (C1)
Hindi
Intermediate (B1)
Telugu
Bilingual or Proficient (C2)
Timeline
Senior Process Associate G1 L2 (2nd Level)
ADP (Automatic Data Processing Inc)
06.2019 - Current
MBA (Finance) -
Suprabhat P.G College
B.COM (Computers) -
Avanthi Degree College
M.E.C -
Gowtham Jr. College
SSC -
SRKV Bhavan High School
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