Summary
Overview
Work History
Education
Skills
SOFT SKILLS
PRESENT INFO
Certification
Interests
Timeline
Generic
B PARTH SARATHI

B PARTH SARATHI

Business Analyst
Hyderabad

Summary

Business Analyst with 2 years’ experience in requirements gathering, data analysis, and process improvement. Skilled in SQL, Excel, and BI tools (Power BI) to deliver actionable insights. Experienced in Agile, documentation (BRD, FRD, user stories), and stakeholder collaboration to drive business value.

Overview

6
6
years of professional experience
3
3
Certifications
4
4
Languages

Work History

Senior Executive

VOIS
02.2022 - 03.2025
  • Guided and resolved customers' queries and complains via chat & calls sessions.
  • Kept customers informed on the status of their order, reconciles errors in a cost-effective manner, resolves post-order issues such as returns and follows up to ensure all customer needs are fulfilled.
  • Streamlined customer service protocols, significantly improving response times and customer satisfaction ratings.
  • Addressed and resolved customer complaints on timely manner.

Business Analyst

Grayradiant Data Services Private Limited
11.2018 - 08.2021
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Implemented Agile methodology that improved overall project delivery timelines while maintaining quality standards.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Collaborated with data analysts to define data requirements and create custom SQL reports for business intelligence
  • Developed and deployed 20+ Power BI dashboards, integrating data from multiple sources and using DAX to derive actionable business insights.

Education

B-Tech - Computer Science & Engineering

Orissa Engineering College
Bhubaneswar
04.2001 -

Higher Secondary - Science

Stewart Science College
Cuttack, India
01.2011

High School - CBSE

Kendriya Vidyalaya Khurda Road
Jatani, India
01.2007

Skills

  • Business Analysis & Strategy
  • Business Process Analysis, Competitive Analysis, Quantitative Analysis
  • Data Analysis
  • MS Excel
  • SQL
  • Visualization Tools
  • Power BI
  • Project Management Skills
  • Jira
  • Documentation and reporting

SOFT SKILLS

  • Good Verbal & Written Communication skills
  • Good Problem Solving & Analytical skills
  • Self-Motivated and adaptable
  • Stakeholder Management

PRESENT INFO

  • Hyderabad
  • India

Certification

SQL

Interests

Travelling

Watching space science videos

Timeline

Data Analyst

09-2025

Senior Executive

VOIS
02.2022 - 03.2025

Business Analyst

Grayradiant Data Services Private Limited
11.2018 - 08.2021

Power BI

01-2018

SQL

08-2016

B-Tech - Computer Science & Engineering

Orissa Engineering College
04.2001 -

Higher Secondary - Science

Stewart Science College

High School - CBSE

Kendriya Vidyalaya Khurda Road

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B PARTH SARATHIBusiness Analyst