Brajesh Kumar
Thoothukudi,TN
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
19
19
years of professional experience
Work History
IT Manager (IT-Help Desk)
Ramesh Flowers PVT LTD
04.2014 - Current
- Company Overview: (GROUP OF GALA) (Dry Flowers, Candles & Incense Manufacturer Company)
- Maintenance of Network having 250 Clients and all other Branches.
- Maintenance of Networking
- Helping On-line Support Engineers and users to solve configuration problems related to AD, Application, Operating Systems, Servers.
- All Configuration of CCTV Camera surveillance system & Backup.
- Support on Microsoft Outlook & Outlook Express.
- Trouble shooting on Third Party Applications (Tally ERP9\MS Navision), Desktop related queries and Printer software related queries.
- Plotters Assemble with install
- Inventory Management for Hardware & Software
- Installation and Maintenance of Windows 2008/2012 Server and Windows 7.8.1,10 & 11 Clients.
- Trouble shooting on Third Party Applications.
- Site to site VPN configuration troubleshooting.
- Installing of Windows XP WINDOWS 7, 8.1 ,10,11 professional.
- Installing and configuring of Modem Internal and External.
- Resolved the outlook express and Microsoft outlook query.
- Maintaining Regular FS Server Backup of Users PC.
- Sophos XG\ Antivirus Firewall Troubleshooting/installation
- All type AP WiFi Controller device along with Backup setup
- Online BarcodeIKEA Application & Barcode along with Batch code printer Software and troubleshooting
- (GROUP OF GALA) (Dry Flowers, Candles & Incense Manufacturer Company)
Customer Support Engg.
HBS SYSTEMS PVT LTD
08.2008 - 03.2014
- Company Overview: (IBM & LENOVO Authorized Service Provider)
- All Types IBM Service call attend and visiting to company location
- Maintenance of Networking
- Helping On-line Support Engineers and users to solve configuration problems related to AD, Application, Operating Systems, Servers.
- Configuration of all the clients on network.
- Support on Microsoft Outlook & Outlook Express.
- Trouble shooting on Third Party Applications (Tally ERP9).
- Plotters Assemble with install
- Inventory Management for Hardware & Software
- Installation and Maintenance of Windows 2003/2008 Server and Windows 2000/XP Clients.
- Trouble shooting on Third Party Applications.
- Installing of Windows XP, Windows 98, Windows 2000 & WINDOWS 7 professional.
- Installing and configuring of Modem Internal and External.
- Trouble shoots the Desktop related queries.
- Trouble shooting Printer software related queries.
- Resolved the outlook express and Microsoft outlook query.
- Maintain Regular Backup of Users PC.
- Firewall Troubleshooting/installation Cyberoam 25i,50i,100Ing Sonicwall all Series.
- (IBM & LENOVO Authorized Service Provider)
Sr. System Engineer
Delta IT Network Pvt. Ltd
07.2006 - 06.2008
- Trouble Shoot of all Network Problems
- Coordinating with Internet Service Provider for the network link availability.
- Installation, Configuration and Administration of Windows XP and Windows 2003 Server.
- Installation of DC, ADC on Windows 2003/2008 server.
- Installation and Configuration of Symantec Antivirus Server.
- Installation of HP Servers.
- Installation & Trouble Shoot of all HP Printers.
- Installing of Windows XP, Windows 98, and Windows 2000 professional.
- Installing and configuring of Modem Internal and External.
- Trouble shoots the Desktop related queries.
- Trouble shooting Printer hardware and software related queries.
- Resolved the outlook express and Microsoft outlook query.
- Maintain Regular Backup of Users PC.
Education
One year Diploma - computer
12th - undefined
10th - undefined
B.Sc. - IT
01.2008
Bachelor of Science - Information Technology
06-2007
Skills
- Windows 2003 Server
- Windows 2008 Server
- Windows 2012 Server
- Windows 2000 Advance Server
- Windows XP
- Windows 2000
- Windows 98
- Active Directory
- DNS
- DHCP
- Team Viewer
- NetMeeting
- IP Scanner
- Wi-Fi Configuration
- Network Printers Configuration
- Scanners Configuration
- Printer Maintenance
- Workstation Configuration
- Server Troubleshooting
- PC Inventory Management
- Printer Inventory Management
- Vendor Coordination
- Remote Desktop Management
- Server Performance Reporting
- Zabbix Server
- Xenserver
- Citrix 65
- VMware ESXi 60
- CCTV Camera Configuration
- Data Backup
Languages
English
Hindi
Tamil (Speak & understand)
Work Skills
- Operating System: Windows 2003/2008/2012 Server, Windows 2000 Advance Server, Windows XP, Windows 2000, Windows 98
- Active Directory Installation and Troubleshooting
- DNS, DHCP Installation and Troubleshooting
- Team Viewer, NetMeeting, IP Scanner
- Installation and Configuration of Wi-Fi, Network Printers and Scanners
- Installation and Configuration of Maintenance Kit of all printers
- Installation and Configuration of Workstations
- Installation, Configuration, Maintenance and Troubleshooting of Server problems
- PC & Printer Inventory Management for All Locations
- Coordinating with Vendors for Remote Desktop, Printers, Network Calls
- Creating weekly Server Performance Report
- Zabbix Server, Xenserver-Citrix 6.5, VMware ESXi 6.0 installation/configuration & troubleshooting
- All Configuration of CCTV Camera surveillance system & Backup
- FS (File Server) & Navision Data Backup daily
Disclaimer
I solemnly confirm that the above mentioned information is true to best of my knowledge.
Personal Information
- Total Experience: 15 Years
- Father's Name: Shri Mahendra Mahto
- Date of Birth: 07/16/84
- Nationality: Indian
- Marital Status: Married
Timeline
IT Manager (IT-Help Desk) - Ramesh Flowers PVT LTD
04.2014 - Current
Customer Support Engg. - HBS SYSTEMS PVT LTD
08.2008 - 03.2014
Sr. System Engineer - Delta IT Network Pvt. Ltd
07.2006 - 06.2008
Government Polytechnic BARAUNI - One year Diploma, computer
B.I.E.C. - 12th,
B.S.E.B - 10th,
IGNOU - B.Sc., IT
Indira Gandhi Open University - Bachelor of Science, Information Technology
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