

Dynamic And Customer-Focused Insurance Professional With 5+ Years Of Experience In The Life Insurance Industry, Specializing In The CABR (Broca) Channel. Proven Expertise In Client Servicing, Policy Renewals, Grievance Handling, And Retention Strategies. Skilled In Building Strong Client Relationships, Addressing Policyholder Concerns Efficiently, And Ensuring High Levels Of Customer Satisfaction And Loyalty. Adept At Cross-Selling, Upsetting, And Collaborating With Internal Teams To Meet Business Targets. Committed To Delivering Excellent Service And Contributing To Customer Retention And Business Growth.
•Meet Walks-In Customer Or Handle Leads (Home Office Retail Project).
• Understand Client Requirements (Budget Space Design).
• Explain Modular Furniture Option (Kitchen Office).
• Prepare Quotations And Close Sales.
• Coordinate With Designers/Architects.
• Coordinate With Production And Logistics Teams.
• Coordinate With Installation Team.
• Track Order Status And Delivery Timelines.
• Maintain Long-Term Relationship With Customer.
• Work With Channel Partners Like Builders Or Interior Designers.
• Work With Internal Teams (Operations, Finance, Service).
• Prepare Sales Reports Accounts Updates And Performance Data.