SAP
Brijesh Yadav
Najafgarh-New delhi
Summary
Seek a Challenging Career where I can Utilize my Abilities, Personal Skills and Interests, and direct them towards the success of the Organization & Always try to convert Company or Organization vision into the reality.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Operation Head
Vardhman Electronics Pvt Ltd.
Pitampura(New Delhi)
07.2023 - Current
- Managed Retail Operations & Franchise Operation Business.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Responsible to train, coach and keep my Team & Customers motivated to drive company’s agenda
- Managed sales, marketing ,customer account & franchise account efficiently.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitor inventory levels to determine the need for stock supply at each retail outlet.
Area sales Manager
Calcify
11.2022 - 06.2023
- Responsible to Manage Area business
- Responsible to plan, execute & drive area numbers along with KPIs
- Responsible to Manage & Execute trade marketing activities for optimum results
- Responsible to train, coach and keep my Team & Customers motivated to drive company's agenda within my area
- Responsible for Channel Wise Target Achievement
- Responsible for sustainable growth in the assigned territory
- Prepare and implement market visit and route to Market plans
- Responsible for ensuring availability/visibility of the Entire product range of Unilever
- Responsible for execution of all trade activation for optimum results.
Operation Manager
Vardhamana Electronics Pvt Ltd.
10.2021 - 10.2022
- Direct and supervise retail staff across several retail outlets
- Develop and implement budget and plans for retail operations
- Contact store managers and other retail staff to communicate relevant information
- Monitor activities of customer service department of retail outlets to ensure satisfied Clientage
- Provide solutions that address performance issues in timely and effective manner
- Evaluate operational and financial records to determine sales performance of retail store
- To Maintain Brand positioning & planned display share in the Display with coordination of Store Manager & Category Heads in the Vertical
- Tracking Display and Counter Share at the end of Our Partner
Store Manager
Saddam Electronic Pvt Ltd.
07.2013 - 09.2021
- Customer services and redresses of customer grievances on behalf of the company
- Planning and implementation for sales target achievements
- Responsible for weekly analysis of competitor's promos and the Prices (Beat Plan)
- Giving Soft skills training to all team members to enhance their skills, competencies
- Responsible to ensure all kind of VMs are updated
- Maintaining optimum stock level by ensuring timely indent
- Handling team of 20-25 sales associates
- Creating, building and maintaining team work and team spirit
- Roaster management for all the team members and Team Leaders
- Responsible for Stock inward & outward (from back store to shop floor)
- Worked on Sales process and SOP's
- Identifying fast moving and slow selling products for timely replenishment
Floor Manager
Next Retail India Pvt.Ltd.
10.2009 - 07.2013
- Making sure the Showroom Floor runs Smoothly
- Planning and implementation for sales target achievements
- Completely updated with competitor's promos and the Prices (Beat Plan)
- Trained my team - Giving Soft skills training to all team members to enhance their skills
- Check that the products you are selling are well and properly displayed
- Handling team of 5-7 sales associates
- Creating, building and maintaining team work and team.
CSE (Customer Sales Executive)
Tata Sky India Pvt.Ltd.
05.2008 - 09.2009
- Meet the brand monthly targets and try to achieve
- Deal with customer enquiries and complaints and monitor customer services
- Serve Customer As needed
- Worked on Sales process and SOP's
- Managing installation part.
Education
10th Passed From CBSE Board -
SBM SR SEC SCHOOL
NEW DELHI 04.2002 - 05.2003
12th Passed From CBSE Delhi -
SBM SR SEC SCHOOL
NEW DELHI 04.2004 - 05.2005
Bachelor of Arts - BA Programme
Ram Lal Anand College-Delhi University
South Delhi 07.2005 - 04.2008
MBA - Retal Management And Marketing.
Sikkim Manipal University
NEW DELHI 07.2010 - 08.2012
Skills
Team Management
Time Management
Sales & Operation
Expenses Management
Scheduling and Planning
Sales Tracking
Inventory Management
Cost Control
Staff Hiring
Software
BUSY
EASYOPS
Certification
Certification Computer Course from UCC(Delhi)
Interests
Playing & Watching Cricket
Chatting with People
Reading Newspaper
Timeline
Operation Head
Vardhman Electronics Pvt Ltd.
07.2023 - Current
Area sales Manager
Calcify
11.2022 - 06.2023
Operation Manager
Vardhamana Electronics Pvt Ltd.
10.2021 - 10.2022
Store Manager
Saddam Electronic Pvt Ltd.
07.2013 - 09.2021
MBA - Retal Management And Marketing.
Sikkim Manipal University
07.2010 - 08.2012
Floor Manager
Next Retail India Pvt.Ltd.
10.2009 - 07.2013
CSE (Customer Sales Executive)
Tata Sky India Pvt.Ltd.
05.2008 - 09.2009
Certification Computer Course from UCC(Delhi)
06-2006
Bachelor of Arts - BA Programme
Ram Lal Anand College-Delhi University
07.2005 - 04.2008
12th Passed From CBSE Delhi -
SBM SR SEC SCHOOL
04.2004 - 05.2005
10th Passed From CBSE Board -
SBM SR SEC SCHOOL
04.2002 - 05.2003