Brinda Roy
Hyderabad
Summary
Dedicated and results-oriented Product Manager with a diverse background spanning IT solutions development, project management, and business analysis. Proficient in leveraging no-code/low-code platforms to customize solutions for organizational needs. Skilled in conducting comprehensive market research and collaborating cross-functionally to drive product improvements aligned with business objectives. Proven ability to spearhead client demos, refine website design, and execute feature testing to ensure optimal user experience.
Adept at managing stakeholder relationships and delivering results in fast-paced environments.
Previous roles include successful leadership positions in project management and business analysis, consistently exceeded client expectations and drove revenue growth through effective team management and customer-centric strategies.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Product Manager
Brane Enterprises Pvt. Ltd.
1 2024 - Current
- Developed customised IT solutions tailored to organizational needs on a no code/low code platform.
- Spearheaded client demos to showcase product functionality and gather feedback for iterative
improvements and feature enhancements. - Collaborated closely with branding and UI/UX teams to create and refine the company website, ensuring alignment with brand identity and optimal user experience. Developed website sitemaps and wireframes to streamline navigation and enhance user journey.
- Conducted comprehensive market research and benchmarking analysis to identify industry trends and competitor strategies, informing product roadmap decisions.
- Executed feature testing protocols to ensure product reliability and performance across various scenarios and user interactions.
Implementation Programme Manager
ADP Pvt. Ltd.
07.2014 - 07.2017
- Headed Add-On product implementation program, managing a team of 15+ and providing B2B SAAS HCM solutions to UK clients
- Delivered products and services to 500+ clients, achieving a remarkable 73% YoY revenue growth surpassing 1 million Euros
- Implemented streamlined processes, reducing project delays by 30%
- A customer-centric approach helped improve NPS by 40 points, reflecting increased client satisfaction and loyalty
- Addressed client escalations with effective strategies, resulting in a 50% reduction in incidents
- Spearheaded automation, reducing efforts by 12% and optimizing productivity.
Business Analyst
Tata Consultancy Services Pvt. Ltd.
- Supervised implementation of AppDynamics monitoring tool
- Collaborated with senior management and stakeholders to design process workflows
- Reduced incident turnaround time by 40%
- Received 'Star Performer' Award twice.
Education
MBA - Full Time - Marketing & Corporate Strategy
Great Lakes Institute of Management, Chennai
01.2017 - 1 2018
B-Tech in Electrical & Electronics Engineering - undefined
SRM University, Chennai
01.2010 - 1 2014
Skills
Program Managementundefined
Certification
Green Belt in Lean Six Sigma - KPMG
Timeline
MBA - Full Time - Marketing & Corporate Strategy
Great Lakes Institute of Management, Chennai
01.2017 - 1 2018
Implementation Programme Manager
ADP Pvt. Ltd.
07.2014 - 07.2017
B-Tech in Electrical & Electronics Engineering - undefined
SRM University, Chennai
01.2010 - 1 2014
Product Manager
Brane Enterprises Pvt. Ltd.
1 2024 - Current
Business Analyst
Tata Consultancy Services Pvt. Ltd.
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